"Ali is very professional. No pressure sales approach and..."
Ali is very professional. No pressure sales approach and carefully discusses and presents details/features of the car. Ali has always a very pleasant approach with his customers. When it came to pricing and payments, he was upfront and honest. I like that in a salesman. You should look for this guy when you drop by MB Ontario!!! Awesome experience!!!!
"I like this Dealership good service and beautiful..."
- Lina Wardeh
I like this Dealership good service and beautiful cars🥰in there cleanin and nice shop good people are help me I will come back.I like to receive information if you have a good deal for sailing car thank you
"We bought our first Mercedes and Ali was very pleasant..."
We bought our first Mercedes and Ali was very pleasant and helped us through all the paperwork. We are very excited to be part of the Mercedes family. Ali was very knowledgeable and kind and helpful.
"I was 20 years a loyal BMW car guy. I would replace my..."
- EINSER M
I was 20 years a loyal BMW car guy. I would replace my new BMW every 18-24 months and at one point replaced them every 12 months.
Got married, got a child, and now the priorities are different. Came to Mercedes Benz of Ontario and worked with Ali on ordering the all new 2020 GLE450 AMG pack. The ordering cake with some manufacturing delay heartaches but today we were able to pickup the car and it couldn’t have been any better; well well worth the wait folks. The minute the car arrived at the dealership from the carrier, Elie (a great great sales manager) called Ali to let us know it had arrived and Ali followed the car through PDI and wash and got us in early to the paperwork done. During financing with TJ (another amazing fella at MBO), the general manager Ted came in and we hugged, where else do you get this kind of treatment?!??? We are looking forward to the next evolution with Mercedes Benz of Ontario. The Fletcher Jones experience is second to none. Thank you Ted, Elie, Ali, TJ and shout out to Javier from AW. Lynn & Kirk and baby Mason.
Other Employees Tagged:
"Absolutely amazing service "
From the moment I stepped through the door, i experienced world class service! My salesperson Ali was very accommodating to my needs and budget. He took his time nak6ing sure I had the best deal. The finance manager Frank was the best I have ever encountered
This was the best possible car buying experience ever! Ali was amazing and answered any and all questions I had. I will be recommending this location and Ali to anyone and everyone!
"Great choice of mercedes dealership!"
Came to this dealership (mercedes benz ontario) around 730pm. Wanted to look around and check the GLC300. We then looked for Ali as referred by Sam (Sam was referred by Khalid). So Ali showed us a number of GLCs on the lot and let us test drove the GLC we picked. He explained everything about the vehicle very thoroughly until we decided to get it that night. Ali was amazing doing his salesmanship with a personal touch! We are very happy that Ali was there to help us out picking the right vehicle for us. Frank from finance did a great job too, explaining to us the terms of our choice. Overall, the experience with mercedes benz ontario was very pleasant and satisfying! We will highly recommend this dealership to our friends and family! KUDOS MB-Ontario!!!
"Best customer service for the no nonsense shopper"
We decided we did not want to haggle with prices or options. We knew exactly what we wanted. We saw our E300 online before going to Ontario Mercedes. We called ahead and made an appointment. Cecilia scheduled our appointment. She was so nice and personable on the phone. It was a pleasant surprise after calling & visiting other dealers and getting little to no help.
Upon arrival, Cecilia called Ali right away. Ali assisted us with viewing and test driving our car. He was the best! He showed us all of the options and gave us alot of helpful details about our car. He helped us complete our paperwork and we were off to see TJ in the finance department. TJ was awesome! He answered all of our questions and got our finance paperwork done promptly. We left with big smiles on our faces and a beautiful new car. We highly recommend this location. We have never had such an amazing experience purchasing a vehicle in our lives. Did I mention the coffee/snack cafe for guests? Nice touch Mercedes!!! We even had an opportunity to sit in the massage chairs. Nice way to relax hubby's wallet. 😉There are number of other places we could have gone to purchase our car. However, Mercedes Ontario Fletcher Jones beats them all by a long shot!!! We are already planning for our next vehicle, which will be purchased at Ontario Mercedes!! Kudos to Cecilia, Ali and TJ!!! They made us feel so welcome and so special!!! Kudos to Mercedes. You clearly understand customer service!!!!
Mr. & Mrs. Norman Joseph!!!!
Other Employees Tagged:
"Time for an upgrade "
Everyone Involved with this experience was great! I originally went to test drive the car I drove off the lot with. While I was there I decided to test drive another car...which then made me very indecisive on my choice. They were extremely patient and helped outweigh the pros and cons with each car and we’re VERY knowledgeable....even though it was passed closing time. I also have never leased a car in my entire life. Helped me understand everything and explained everything in amazing detail. They were so helpful with making the decision that was fit for me with finances. The whole process was long but so worth it with the teams help. Highly recommended.
"Great experience "
Our sales rep Ali made us feel very comfortable and no pressure in our car buying experience. He was awesome and I highly recommend him abd the dealership to everyone. He even filled up a full tank of gas for us to go home! This is our second time purchasing a Mercedes from Fletcher Jones in Ontario and I’m sure we will be repeat customers after this great experience. Thank you Ali!