Ali Geramimafi

Tonkin Gladstone Hyundai responded

We're so glad to know that Tyler and Ali made your car buying experience a positive one! We appreciate the referrals, and we look forward to serving you again at Tonkin Gladstone Hyundai. Safe travels in your new vehicle!

Tonkin Gladstone Hyundai responded

Congratulations on your new Santa Cruz, Trina! Mehdi and the Tonkin Gladstone Hyundai Team wish you happy miles ahead!

Tonkin Gladstone Hyundai responded

Jessica, we're glad to know our team at Tonkin Gladstone Hyundai made your experience a pleasant one. We always aim for no-pressure service while ensuring you are well taken care of. Thanks for the review!

Tonkin Gladstone Hyundai responded

We're delighted to know that our service advisors at Tonkin Gladstone Hyundai have been able to meet your needs and expectations! Thank you for acknowledging their efforts — we appreciate all your support!

Tonkin Gladstone Hyundai responded

Leeanna, we're delighted to know you've had consistently positive experiences with our service team at Tonkin Gladstone Hyundai. Thanks for your kind words about our efficiency and friendly staff!

Tonkin Gladstone Hyundai responded

Mr. McDaniel, My name is Hero Yoon, the General Sales Manager. I’d like to begin by expressing my gratitude for choosing us for your recent vehicle purchase. We appreciate your loyalty as a returning customer and deeply value your feedback, as it is instrumental in helping us provide the best possible service and pricing to our customers. I understand your concerns about the pricing of your recent vehicle purchase and the expectation of more competitive pricing. We take your feedback seriously, and we are committed to ensuring that you have a more satisfying experience with your future purchases. We are continually working to refine our pricing strategies to offer the most competitive prices in the market. To ensure that we can meet your expectations and offer more competitive pricing, we have recently implemented advanced AI-based pricing strategies. These cutting-edge algorithms allow us to analyze market conditions, competitor pricing, and real-time supply and demand data. This approach helps us adjust our pricing in real-time, ensuring that we are as competitive as possible within our market. Regarding your concern about the overpayment of nearly $2,500 on your recent purchase, I would like to assure you that our AI pricing system is designed to prevent such instances. It accounts for various factors, including vehicle make and model, condition, mileage, regional market conditions, and more, to provide you with a fair and competitive price. We understand that it's crucial for you to receive the best value for your purchases. We sincerely apologize for any inconvenience you experienced due to the rush to secure your recent vehicle as it’s disappointing to learn it fell below your previous purchases. If there's anything specific you would like to discuss or if you have further feedback to share, please don't hesitate to reach out to me directly. Your comments are essential to us, and we are dedicated to addressing your concerns and ensuring your future experiences are exceptional. Thank you again for choosing us, and we look forward to serving you in your future vehicle purchases. Best regards, Hero Yoon General Sales Manager (GSM)

Tonkin Gladstone Hyundai responded

It's great to know that our team at Tonkin Gladstone Hyundai was able to provide you with excellent care. We always aim for a smooth process and top-notch customer service. Thanks so much!

Tonkin Gladstone Hyundai responded

It was our pleasure to work with you! Thank you for the positive review and for trusting Tonkin Gladstone Hyundai with your business. Have a wonderful day and we hope to see you again down the road!

Tonkin Gladstone Hyundai responded

We are ecstatic to receive such a kind review of Tonkin Gladstone Hyundai! Thank you!

Tonkin Gladstone Hyundai responded

Thanks for sharing your positive experience with Tonkin Gladstone Hyundai! We're delighted to hear that Tyler provided excellent service along the way and has ensured you feel supported even after the purchase. Here's to many happy miles ahead!