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Ali Ghassemian
Ali Ghassemian at BMW of West Houston

Ali Ghassemian

Used Car Sales Manager

BMW of West Houston

20822 Katy Freeway
Katy, TX 77449

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4.6
10 Reviews

Languages Spoken

English English

Farsi Farsi

4.6

10 Reviews

Write a Review

10 Reviews of Ali Ghassemian

August 02, 2025

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Employee Rating

Brendan and Tommy Luke were very helpful with my car purchase would definitely recommend this dealership ! More

by bmessi02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carsten Middlelhede, Tommy Luk, Errol Nolan, Joshua Mitchell , Brendan smith

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Aug 05, 2025

BMW of West Houston responded

We are so glad to hear that Brendan and Tommy provided exceptional service and helped with your car purchase. We strive to provide top-notch customer experiences and we truly appreciate your recommendation! Thank you for choosing our dealership.

June 28, 2025

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Employee Rating

This dealership staff particularly Massine went out of the way to get the best deal possible for me to get a new vehicle. More

by Syed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 01, 2025

BMW of West Houston responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 07, 2025

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Employee Rating

BMW of West Houston provided me with the easiest and most accommodating purchase experience that I’ve had. Between the salesman, Tommy Luk and the finance representative I was extremely satisfied with the re More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carsten Middlelhede, Tommy Luk, Errol Nolan, Joshua Mitchell

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Jun 13, 2025

BMW of West Houston responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

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Great experience at BMW West! Friendly staff, smooth process, and top-notch service. Highly recommend! More

by fatemeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 23, 2025

BMW of West Houston responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2025

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Employee Rating

Marvin B. was very kind the whole time and helped me choose the right car for my sister. More

by lorena.lechuga_lozano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Barahona

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Apr 09, 2025

BMW of West Houston responded

Lorena, thank you so much for the positive review! Have a fantastic day!

March 17, 2025

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Employee Rating

Poor and very slow sales service, unprofessional, disrespectful and very disappointing. Not recommend at all More

by Fer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 20, 2025

BMW of West Houston responded

Thank you for taking the time to share your feedback. We take customer concerns seriously and want to ensure that every experience meets our high standards. However, we do not have a record of your visit in our system. We’d still love the opportunity to address your concerns—please reach out to our General Manager, Charles Cannon, at charles.cannon@bmwwest.com, and we’ll do our best to assist you. We appreciate your time and hope to hear from you soon.

March 14, 2025

Dealership Rating
Employee Rating

Helpful, knowledgeable, explained everything In detailed and answered all our questions, definitely refer him to our friends More

by Vikas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carsten Middlelhede, Tommy Luk, Errol Nolan, Joshua Mitchell

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Mar 19, 2025

BMW of West Houston responded

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2025

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Loyal to BMW, and BMW West did not disappoint. Took a bit longer than usual to complete the deal, but pleased with the outcome. More

by Kristyred1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reza

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Feb 26, 2025

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 28, 2025

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Dealership Rating
Employee Rating

Great experience with Ali and Mo. They made sure I got the car i wanted at the price I wanted. Highly recommend visit West BMW. More

by iwkyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo

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Jan 29, 2025

BMW of West Houston responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Dealership Rating
Employee Rating

Tommy Luk was my sales advisor. This is the third time I have worked with him on buying new BMW vehicles (X6, X7 & i5) with a resounding satisfaction. More

by OB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carsten Middlelhede, Tommy Luk, Errol Nolan, Joshua Mitchell , Camillo

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Jan 07, 2025

BMW of West Houston responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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