Ali Hamadi | Page 2

I found a Jeep that Crown had for sale that was priced at $52,000. I made an appointment to come see it and talk about buying it. When I got there, the sales rep said he didn't know where the Jeep was but he $52,000. I made an appointment to come see it and talk about buying it. When I got there, the sales rep said he didn't know where the Jeep was but he got the key and started clicking it to find it. I did hear a beep signal from a car somewhere in the lot, but he said it's not here, then said it had been sold the day before. Then couple sales people tried to get me interested in a different Jeep that wasn't what I wanted and much more expensive. I had been through this bait and switch treatment before, so I decided to leave. Before I got to my car they stopped me and asked if I could wait for the car i wanted to be delivered here. I said yes, and we went to talk about a deal. I was told they could find my Jeep, which they did, but it was going to cost more. I was told that the reason the other was cheaper was it was one that had been returned. I was talked out of buying, and into leasing a Jeep. The selling point being they would give me a good price for my trade in, and buy it outright. I was also told that I would get the $7,500 rebate up front instead off my taxes, and I was told the interest rates were high now. So, on with the deal, there was some fast talking and lots of confusing jargon. I finally agreed to the lease and a more expensive car, assuming it would be superior to the one i came for. I wasn't able to see the car i was leasing until the following Monday. When I got there, my Jeep was there, but it was pretty much standard and didn't have any extras, I noticed it didn't even have running boards, which I think should be standard. Then I looked at the Sticker price and it was $55,000, the price i was given was $67,000. I assumed that the higher price was because this would have all the "bells and whistles", this one did not. I asked how it went fro 55 to 67? He didn't know, and the manager wasn't there that i had dealt with, I was told it was explained to me and it would be on my paperwork. I looked at the paperwork, and it didnt' really explain what had happened. Basically, my rebate/discount of $10,000 was taken off after $12,000 was added on. So, I have buyer's remorse, and I feel I made a mistake. I should have acted on my first impulse, and left when they didn't have the car i wanted at the price i wanted. I regret that I didn't ask more questions, and refused to sign until I understood exactly what I was signing. It took ten minutes to make the handshake deal, then I waited in an office for four hours, again, I should have left. By the time I was signing papers, I was desperate to get out of there, and quickly signed what was put before me. If I had to do it all over, I would not have signed a lease at that price, but I'm stuck with it, and I have to live with it for three years. I'm not happy with my experience, More

by markstevens1961 Verified Customer Verified Customer

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He’s precise, personable, and easy to work with. He’s thorough and gets the job done He’s thorough and gets the job done More

by ajs72283 Verified Customer Verified Customer

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Justin is AWESOME! Great, attentive, and handled everything for me. Made everything for me super smooth. Great, attentive, and handled everything for me. Made everything for me super smooth. More

by briana.castaneda05 Verified Customer Verified Customer

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You have very bad service ripping people OFF I will never come backy don't follow their promises come backy don't follow their promises More

by abcvalet Verified Customer Verified Customer

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Liked the option of a lifetime warranty not offered elsewhere. Played a role in deciding to purchase there. elsewhere. Played a role in deciding to purchase there. More

by jimciandella Verified Customer Verified Customer

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One of the best servers I ever got at a dealership. Ali was great. Everything was smooth and easy Ali was great. Everything was smooth and easy More

by vbosnoyan Verified Customer Verified Customer

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It’s the best dealer and the people right there it’s nice people and help a lot and the guys his name Ali he held me a lot people and help a lot and the guys his name Ali he held me a lot More

by ABOMILADALSHAER Verified Customer Verified Customer

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