Ali Kehail | Page 7

If you are looking for a positive Experience I gave them a list of what I wanted and they listened to me. I couldn't have asked for a better team to work with... I gave them a list of what I wanted and they listened to me. I couldn't have asked for a better team to work with... More

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Great Experience Customer satisfaction does not even begin to explain how I felt while buying my first car. Ali Kehail went above and beyond your average salesman to m Customer satisfaction does not even begin to explain how I felt while buying my first car. Ali Kehail went above and beyond your average salesman to make sure that my first experience at imperial Ford was a memorable one. He was very respectful and listened to the things I was looking for in a vehicle. Thank you Ali! More

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Best new car experience ever! I had a specific Expedition EL I wanted, and found it online at Imperial. We needed it for a trip to Fort Myers Florida in February. We live in East W I had a specific Expedition EL I wanted, and found it online at Imperial. We needed it for a trip to Fort Myers Florida in February. We live in East Windsor Connecticut, and it's quite a drive to get to Mendon, about an hour and a half to two hours depending on traffic. I called Santos out of the blue on a Saturday and asked if the Expedition was still available (it was), and we would be there to look it over in a couple of hours. When my wife ,and I got there Ali met us at the car in the parking lot; it was around 0 degrees, and blowing (you don't get that kind of service, ever!). I don't know if he was waiting for us, or luck of the draw, but he was by far the best salesman I've ever dealt with. The expedition was everything we were looking for, the price was exactly as quoted (no hanky panky), and the sales tactics were laid back, no pushiness. Would I recomend Imperial Ford...Absolutely, without reservation. All our future vehicles will come from there, Ali in particular. (By the way, six days after the purchase we drove three thousand miles round trip without a single hiccup!) More

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Exception Service!!! My husband and I purchased a Ford F-250 from Imperial Ford and I forgot to sign the contract in one spot. A co-worker was having a vehicle delivered My husband and I purchased a Ford F-250 from Imperial Ford and I forgot to sign the contract in one spot. A co-worker was having a vehicle delivered from Imperial Chrysler to our place of employment and suggested I call to see if they could send the form for me to sign with the salesman from the Chrysler dealership. The Ford dealership was able to locate the form even the finance employee that we dealt with had the day off and I was able to sign the form. It saved me about an hours drive to the dealership. Exceptional service!!! Thank you!!! More

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Would Not Go Anywhere Else I went to Imperial after my parents raved about their experience recently purchasing a new car there. I have to say that the overall experience from t I went to Imperial after my parents raved about their experience recently purchasing a new car there. I have to say that the overall experience from the get go was top notch. No one was ever pushy or "salesy" during the process. Everyone was extremely helpful and informative while always having a sense of urgency to make sure I was pleased. The follow through from the financing to picking up the car was also fantastic. I never had to chase anyone down or double check. They handled everything very easily and everything seemed effortless. I was very impressed with the experience! More

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Good experience I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. More

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Great sales experience Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood a Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood apart from all the other dealerships we had visited. Very professional, helpful and we never felt pressured or rushed. Thank you for a great experience! Happy Holidays More

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Imperial Ford We recently purchased a new Ford Mustang from Imperial Ford. Ali Kehail was our salesman, he was very friendly and made the experience easy. He was We recently purchased a new Ford Mustang from Imperial Ford. Ali Kehail was our salesman, he was very friendly and made the experience easy. He was not pushy and worked to give us exactly what we wanted. Ali was fun, and at the same time very professional. We also worked with William Granata, the business manager, he was amazing in helping us. When there was a 'glitch' in financing he was kind and courteous and worked with us to reach our goal. (above and beyond) We would recommend Imperial Ford to anyone, we are more than pleased. More

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Give 'em A Try I stopped in to look at a used car. no pressure from sales. friendly. found the car I was looking for and bought it. the payment was what I was lookin I stopped in to look at a used car. no pressure from sales. friendly. found the car I was looking for and bought it. the payment was what I was looking for and the length of loan. had a few problems with getting parts and getting the car fixed in a timely manner but the people accommodated me like no other dealership would have. free new loaner and kept following up with me almost daily. the car was fully repaired and was very pleased with the car. they did everything to make me happy. I would strongly recommend imperial. no place is perfect but these guys try. 4-19-14 More

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What an Experience! My husband and I are not the greatest shoppers. We really tend to cringe the moment a salesperson approaches us. Ali was different. His warmth and smi My husband and I are not the greatest shoppers. We really tend to cringe the moment a salesperson approaches us. Ali was different. His warmth and smile put us at ease immediately. He was so approachable and intelligent. He helped us with our decision to buy a new Ford Escape and made us feel sure that we had made the right choice for us, It was a great experience dealing with him and we love the car. The best compliment I can give is my even my husband thought he was wonderful. Knowing as much as my husband does (a former mechanic and Industrial Arts Teacher) about the automotive business, this is high praise indeed. More

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