Ali Nauraiz | Page 16

Well done gents, well done! We are a typical midwestern family (mom, dad and two young kids) hunting for a new vehicle after work on a Tuesday night. Coming down from Wisconsin, We are a typical midwestern family (mom, dad and two young kids) hunting for a new vehicle after work on a Tuesday night. Coming down from Wisconsin, everyone is tired, hungry and watching the clock because the kids start getting crazy around bedtime; needless to say, we don't have a lot of time to screw around. Starting with an email inquiry, Kathryn held our hand all the way to the dealership. She facilitated a number of conversations (sales, finance, other) understanding time would be tight. Once onsite our salesman Ali (1/2 salesman, 1/2 babysitter) met our every request (including a stop at McDonalds to feed the kiddo's). The first vehicle we test drove didn't do it. Good price, just not for us. Starting to get worried that the trip could possibly be a bust, Ali and the team searched the HUGE inventory and found another vehicle that peaked our interest. We quickly determined this was the one and moved to finance. Paul (Sales Manager) and Michael (Finance) took it from there working through things like, obtaining insurance information after business hrs, obtaining the title from our trade in, working with a customer from WI, financing, the list goes on an on. There has always been a concern buying a car from out of state. Some of it the distance, some of it the myth that IL cars are held to a different standard that WI vehicles, etc. etc. All I can say is that in less than 3 hrs, we drove out of Motor Works, IL with happy kids, very pleased parents, and a vehicle/ dealership we trust and have complete confidence in. More

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Great! I will start my search here for my next car. Fair price discussion. Got me out of the dealer quickly. very positove experience. Highly recommende I will start my search here for my next car. Fair price discussion. Got me out of the dealer quickly. very positove experience. Highly recommended. More

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Great listener My desire was to purchase a safe reliable car for my mother. I did not need all of the bells and whistles. I went in with a particular vehicle in mi My desire was to purchase a safe reliable car for my mother. I did not need all of the bells and whistles. I went in with a particular vehicle in mind. The salesperson knew what it would take for me to want to purchase the vehicle and worked hard to accomplish that. Yes, he suggested other vehicles to compare but it was not a push only a recommendation. He did not try to add a thousand different options on what we told him initially we wanted. I appreciated that as to do the opposite would have turned me away. I am confident my mother will enjoy her car for the number of years she choses to drive still with little to no issues. More

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Excellent customer service. Buying a car is never what I would call a fun experience. However, I felt that at Motor Werks Infiniti in Barrington they made the experience as pain Buying a car is never what I would call a fun experience. However, I felt that at Motor Werks Infiniti in Barrington they made the experience as painless as possible. I had a lot of questions and Ali was readily available to answer them all. If he could not he contacted Gino or Tony and they got back to me right away. I think I found the place that we will go to any time we are in the market for another vehicle. More

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Great overall experience Excellent customer services, great people to deal with, they made us really happy. Great job, Ali, Tony and Brian! Excellent experience at Motor Werks Excellent customer services, great people to deal with, they made us really happy. Great job, Ali, Tony and Brian! Excellent experience at Motor Werks with my Infiniti QX70S purchase. Thank you all. More

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A great experience with a great salesman Ali was very helpful with our purchase. He was not pushy and made my wife and I feel very comfortable! Great job, Ali! Thank you! Ali was very helpful with our purchase. He was not pushy and made my wife and I feel very comfortable! Great job, Ali! Thank you! More

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Excellent purchase experience with Ali Ali Nauraiz was very helpful and personable with my Infiniti Q50 purchase. He was on top of the whole process, from test drive, to finding the right Ali Nauraiz was very helpful and personable with my Infiniti Q50 purchase. He was on top of the whole process, from test drive, to finding the right car, to assisting me with making my final decision. Geno Cabana and Tony Guzman also provided excellent customer service. I appreciated the professionalism of all 3 gentlemen and I am enjoying my new car. Thanks! Ken R. More

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Infinity QX60 Purchase This was my first experience visiting Motor Werks dealership. My wife were cordially welcomed by the salesman. He acted professionally and offered his This was my first experience visiting Motor Werks dealership. My wife were cordially welcomed by the salesman. He acted professionally and offered his assistance for any question we had. We were in for browse but ended up buying Infinity QX60 the same day. We are satisfied with the deal and were happy to meet the salesman, that is Ali Nauraiz More

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