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Alicia Santiago
Refer Me
35 Reviews
Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
35 Reviews
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35 Reviews of Alicia Santiago
Verified Customer
Helpful 
October 15, 2021
Steve in the service department was so kind and helpful to us. I didn’t know dealerships like this existed. I also would like to say that the customer service team was very nice and made sure we had a sh to us. I didn’t know dealerships like this existed. I also would like to say that the customer service team was very nice and made sure we had a shuttle to get home. Very satisfied with our experience! More
by Reynard
Other Employees Tagged: Steven Buczak, Cherie Fitzpatrick , Erin Koenig
September 01, 2021
Very helpful people. They worked hard on trying to discover a problem for days. They couldn’t replicate it, but I wasn’t charged for all the time spent on my car. I would go again. discover a problem for days. They couldn’t replicate it, but I wasn’t charged for all the time spent on my car. I would go again. More
by Zach
Other Employees Tagged: Solomon Bunn, Steven Buczak, Cherie Fitzpatrick , Mike Evans, Erin Koenig
June 25, 2021
Everything was as expected. Great service and reasonable prices. Ten out of 10. prices. Ten out of 10. More
by Cara H
Other Employees Tagged: Dan Walberts, Digital Air Strike Support, Solomon Bunn, Steven Buczak, Cherie Fitzpatrick, Edward Kosmatka, DAS Admin , Mike Evans, Erin Koenig
March 23, 2021
Best dealership I have every done business with in my 71 years! Specially the service department. They make you feel like a special customer. Great place! years! Specially the service department. They make you feel like a special customer. Great place! More
by Jeff
Other Employees Tagged: Dan Walberts, Digital Air Strike Support, Solomon Bunn, Steven Buczak, Cherie Fitzpatrick, DAS Admin , Mike Evans, Erin Koenig
February 25, 2021
Very nice people but the only thing I didnt like is that i wasnt avle to be back there when they did the oil change and tiee rotation. I like to be there and actually see what they did and didnt do so I kno i wasnt avle to be back there when they did the oil change and tiee rotation. I like to be there and actually see what they did and didnt do so I know and not get scammed like other places. But very nice people i dealt with and answered questions that i asked but was skeptical answer. More
by cherylsuarez7
September 24, 2020
i come in for oil changes and tire rotation. Always have new or ‘newer’ car. I have never had any service issues with any of my cars, here or any other dealers. Buick has been my preference since 1997. W new or ‘newer’ car. I have never had any service issues with any of my cars, here or any other dealers. Buick has been my preference since 1997. We’re a good fit, This service center has been nothing but the best. Very friendly people and quick service. More
by KKOCH773
Other Employees Tagged: Solomon Bunn
August 29, 2020
John Paul Buick GMC employees are very helpful and to make sure I have everything I need and that my vehicle is well maintained. Thanks! make sure I have everything I need and that my vehicle is well maintained. Thanks! More
by kmodert
Other Employees Tagged: Solomon Bunn, Steven Buczak, Cherie Fitzpatrick , Mike Evans, Erin Koenig
July 25, 2020
Steve is always so helpful! I appreciated the infection-control methods they are employing in the Service Dept. Steve kept me updated and, when my vehicle needed to be in the shop longer than pla infection-control methods they are employing in the Service Dept. Steve kept me updated and, when my vehicle needed to be in the shop longer than planned, set me up with a courtesy car. More
by NANCY17.2012
Other Employees Tagged: Steven Buczak
July 07, 2020
Not Good! Tried to sell me a relief valve and ac compressor for the ac being over pressurized. For $1336.00? Refused and had them reclaim the system and reservice with ac Freon. This was the fix! compressor for the ac being over pressurized. For $1336.00? Refused and had them reclaim the system and reservice with ac Freon. This was the fix! Should have done this first before saying major parts where bad! Truck only has 39,000 original miles. More
by Billmarsar22
Other Employees Tagged: Dan Walberts, Steven Buczak, Cherie Fitzpatrick , Erin Koenig, Chris for warranty was great!
