Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox | Page 10

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
325 Reviews
4.7

325 Reviews

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325 Reviews of Alissa Fox

March 19, 2025

Dealership Rating
Employee Rating

Alissa has been a friendly person I look forward to greeting me on arrival and her reassuring explanation of the services provided. More

by hihai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your positive feedback and business. Paula d., Customer Relations

March 12, 2025

Dealership Rating
Employee Rating

Jack Depre very Helpful and professional great Toyota Dealership Alisa was very helpful no appointments but was still taken care of More

by cedardeegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hammond Sr., Jack DePre, Steve Gerace, Ben Guyon , Malcom Johnson, James Womack

Mar 13, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star review and kind words. We appreciate your positive feedback and business. Paula d., Customer Relations

March 03, 2025

Dealership Rating
Employee Rating

Alisa is so pleasant and knowledgeable; she texts me when she hears if my car needs anything or when it will be ready for pickup. I typically take a shuttle to work the drivers - Bill and Rickie are so pleas More

by TONI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill and Rickie, shuttle drivers

Mar 03, 2025

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly nice and clean love it here. Anthony is a great sales person More

by CANDYCASSIDY15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words; we appreciate it! Paula d., Customer Relations

February 10, 2025

Dealership Rating
Employee Rating

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coffin

Feb 10, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 10, 2025

Dealership Rating
Employee Rating

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by User-edc3ff17d0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 09, 2025

Dealership Rating
Employee Rating

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 06, 2025

Dealership Rating
Employee Rating

As soon as I entered the facility to pick Up my car I was greeted. Everyone was kind, especially Ms. A. Fox More

by LOULOU620
Workmanship
Service Time
Recommend Dealer
Yes
Feb 07, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the kind words, your positive feedback and business. Paula d., Customer Relations

February 02, 2025

Dealership Rating
Employee Rating

Excellent and prompt service. Work was done in the timeframe I requested and communication was good during the time my car was at the dealership. More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

January 28, 2025

Dealership Rating
Employee Rating

The staff is helpful and the service polite. It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular servic More

by Eyesofmarch80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Conicelli Toyota of Springfield responded

Sarah, thanks for sharing your recent experience with our service center at Conicelli Toyota of Springfield. I am disappointed to hear that your recall work was not performed. I sent your concerns to our Service manager, Jack DePre, asking him to look into this for you. We appreciate your business. Paula d., Customer Relations

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