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Alissa Fox

Overview Reviews (325) Inventory (198)

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Alissa Fox

Alissa Fox | Page 11

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7

325 Reviews

Overview Reviews (325) Inventory (198)

4.7

325 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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325 Reviews of Alissa Fox

January 25, 2025

Dealership Rating

Employee Rating

Please continue to provide the service you give us it’s greatly appreciated. You have me locked in. Thank you greatly appreciated. You have me locked in. Thank you More

by harold1950jones

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 27, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate your business. Paula d., Customer Relations

January 23, 2025

Dealership Rating

Employee Rating

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin

Jan 24, 2025 -

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your kind words and business. Paula d., Customer Relations

January 16, 2025

Dealership Rating

Employee Rating

Alisa was so helpful in signing me up for the Toyota care she always so sweet. Thank you ! she always so sweet. Thank you ! More

by JMORELLI4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 17, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

January 12, 2025

Dealership Rating

Employee Rating

Easy process from start to finish and I really being able to receive updates on the status of my vehicle! to receive updates on the status of my vehicle! More

by kcoupe2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our dealership. We appreciate the five star rating. Paula d., Customer Relations

January 09, 2025

Dealership Rating

Employee Rating

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Scott, Christina Randall, Ayah Maghtha, Jack DePre, AJ Vanhart, Rob Garrison, Ben Guyon, Brian Coffin , Malcom Johnson

Jan 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

Dealership Rating

Employee Rating

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin

Jan 06, 2025 -

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

January 04, 2025

Dealership Rating

Employee Rating

Worked out great. Smooth process. Would be glad to use them again for service in the future. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin

Jan 06, 2025 -

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

December 30, 2024

Dealership Rating

Employee Rating

I received very helpful information at the front desk when checking in, and the service was excellent. when checking in, and the service was excellent. More

by martmann3816

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 02, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

December 30, 2024

Dealership Rating

Employee Rating

The time spent was within what was estimated, and the work done completed was good. work done completed was good. More

by TCOOLTESS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Jan 02, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

December 29, 2024

Dealership Rating

Employee Rating

Service just need to be more efficient was there 3 hours for an oil change and tire rotation for an oil change and tire rotation More

by yailiz.estrada

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 02, 2025 -

Conicelli Toyota of Springfield responded

Your concerns were sent to our service manager Jack DePre. I am sure someone will be reaching out to assist you. Paula d., Customer Relation

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