Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox | Page 16

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Alissa Fox

September 09, 2024

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Employee Rating

Matt was so kind and very professional. The service was quick. I love Toyota conicelli! I live my RAV4 More

by JFEAN40
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Hoyle

September 07, 2024

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Alissa was so kind and courteous! I received quick and proficient service. She kept me informed and provided a fast check out. More

by JOANNE43
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Recommend Dealer
Yes
Sep 09, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

September 05, 2024

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Employee Rating

Wrong part had to reschedule then part didn’t come in had to reschedule again! More

by niagrafalls2
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Recommend Dealer
No
Sep 09, 2024

Conicelli Toyota of Springfield responded

Sorry to hear of your experience with our Toyota service/parts center in Springfield. I hope this has been resolved at this time; if not, please feel free to reach out and I'll see if I can get an update for you. Paula d., Customer Relations, 610-828-1400 x 1213

September 01, 2024

Dealership Rating
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Over charge for tires. Doesn't tell you after you buy new tires that it has same tires but more expensive and it's a pay in portions. More

by HUMZAHM1123
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Recommend Dealer
No
Sep 03, 2024

Conicelli Toyota of Springfield responded

I shared your review with our service manager, Jack dePre asking him to review your concerns and assist with trying to resolve them. I am sure someone will be in touch to assist you. Paula d., Customer Relations

August 30, 2024

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The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed More

by gordonthomas627
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Recommend Dealer
Yes
Aug 30, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback regarding your recent service experience. Paula d., Customer Relations

August 29, 2024

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They take very good care of my ten year old car. I trust their work. More

by CLYDEKERNEK
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Recommend Dealer
Yes
Aug 30, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback regarding your recent service experience! Paula d., Customer Relations

August 29, 2024

Dealership Rating
Employee Rating

I asked them to check my front right tire they claimed it wasn't leaking air but when I checked it was down from 38lbs to 33 and woman at the front kept saying we dint it in the water tank no bubbles and t More

by willcoates68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2024

Conicelli Toyota of Springfield responded

I am sorry to read about your recent experience with our service center and apologize for any inconvenience. I shared your concerns with our Service Mgr asking him to review and assist with your issue. Paula d., Customer Relations

August 27, 2024

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Employee Rating

I worked with Alissa Fox, she was courteous and took the time to explain the service contract that I was purchasing. More

by jamesduffy
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate your business. Paula d., Customer Relations

August 23, 2024

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Employee Rating

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. More

by phlyersfan65
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Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

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Employee Rating

Alissa Fox is the best! She makes the customer as though they are number 1 even though she’s juggling a million moving parts. More

by bmolaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Conicelli Toyota of Springfield responded

Thanks so much for this great review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

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