Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
260 Reviews
4.7

260 Reviews

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260 Reviews of Alissa Fox

June 23, 2025

Dealership Rating
Employee Rating

Conicelli is one of the best dealerships with whom I've dealt. They are courteous and professional and I would recommend them to anyone who has an interest in dealerships. More

by JUMPINGJACK4
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Jun 24, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and positive feedbacks. We appreciate your business! Paula d., Customer Relations

June 18, 2025

Dealership Rating
Employee Rating

Always good customer service and very informative and helpful . The staff is awesome and always prepared to assist you in any issue that may arise. More

by NNEKAFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Garnett

Jun 18, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

June 17, 2025

Dealership Rating
Employee Rating

The customer service was knowledgeable and courteous. Called when my vehicle was done and updated me on the condition of my tires. More

by DMG6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the kind words and your business. Paula d., Customer Relations

June 15, 2025

Dealership Rating
Employee Rating

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 12, 2025

Dealership Rating
Employee Rating

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 11, 2025

Dealership Rating
Employee Rating

The service and sales people are very nice and helpful. I had a very pleasant experience. More

by CIMINIJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership to service your vehicle. We appreciate your business! Paula d., Customer Relations

June 11, 2025

Dealership Rating
Employee Rating

Alissa was very efficient when entering and had good follow through with additional work needed. Bill was outstanding bringing me to the Mall as well pick up!!! Checking out another pleasure with Alis More

by JCORI19063
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill as well as cashier at check out

Jun 12, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review and positive feedback. We appreciate you servicing your vehicle with our dealership. Paula d., Customer Relations

June 09, 2025

Dealership Rating
Employee Rating

Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

by edlacroce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

If you have any unaddressed concerns with our service center and a recent experience, I can assist you with speaking to our service manager, Jack DePre. Reach out to me if you would like to be connected. Paula d., Customer Relations, 610-234-2200

May 23, 2025

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Employee Rating

Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate the recommendations too! Paula d., Customer Relations

May 23, 2025

Dealership Rating
Employee Rating

Alicia was great! She explained everything and gave me my Senior Discount. Very Personable! Bill Randolph worked with me, too! More

by JEANNEHORNBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

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