Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox | Page 29

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
325 Reviews
4.7

325 Reviews

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325 Reviews of Alissa Fox

March 31, 2024

Dealership Rating
Employee Rating

They were all very nice the service on my car was done in a reasonable time . More

by orangerskaren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks for the great five star review. We appreciate your business. Paula d., Customer Relations

March 30, 2024

Dealership Rating
Employee Rating

I always get great service when I go. They are always fair in pricing and quick to complete the job More

by SATURNCRASHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre , Romel Bolger

Apr 01, 2024

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our dealership. We appreciate it. Paula d. Customer Relations

March 29, 2024

Dealership Rating
Employee Rating

Great team. Very professional and did the work quickly. Will come back in the future More

by JOHN_L_SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 27, 2024

Dealership Rating
Employee Rating

I am very pleased with the service on my corolla. Everything was done on time. The staff were all professional and treated me well. More

by CLYDEKERNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota dealership. We appreciate your business. Paula d., Customer Relations

March 26, 2024

Dealership Rating
Employee Rating

Waited more than 15 minutes to be checked in. 4 people were working. Two had customers. I stood in front of a man who was doing what looked like non essential paperwork. He could have taken me. B More

by RMONTE8500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2024

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our Toyota Service Center in Springfield; I shared your concerns with our service manager Jack DePre. I would like to give Jack your phone # so he can reach out to you. Please contact me at pdigiacomo@conicelli.com Thank you, Paula d., Customer Relations

March 25, 2024

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Employee Rating

Have used service center since 2011. Staff always efficient, knowledgeable. Repairs always well-done; prices are not unbearable. Recently consulted Sales Dept, Jordan who was informative More

by kathryneandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall , Jordan Schecter

Mar 26, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the great review and positive feedback. We appreciate your continued loyalty to our dealership. Paula d., Customer Relations

March 24, 2024

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Employee Rating

It’s always a great experience at Conicelli! The people are great and the workers are always professional. More

by WAYNEHEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 22, 2024

Dealership Rating
Employee Rating

Very pleased with the ease and convenience of scheduling on line. The wait at the dealership wasn't bad at all and my car was serviced promptly. More

by gingermeister8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart , Shawn Heffron, Matthew Hoyle

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations

March 21, 2024

Dealership Rating
Employee Rating

Service estimated how long it would be and they were correct which was a pleasant surprise. More

by MARGARET.MCMAHON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Conicelli Toyota of Springfield responded

We appreciate you choosing our dealership for your vehicle's service needs and we look forward to assisting you in the future. Paula d., Customer Relations

March 18, 2024

Dealership Rating
Employee Rating

Hello, I was very disappointed with a wait time of almost 3hrs for an oil change and inspection on a low mileage, 2019 Toyota Camry. I was not kept up to date with the progress on my car. After almost 2hrs, More

by CR70F9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack DePre

Mar 18, 2024

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding an experience you had with our Toyota Service center in Springfield. I advised the Service Manager of your issues and if you call Jack DePre at 610-690-6000 x 5060 and I am sure he will be happy to review these with you. Paula d., Customer Relations, pdigiacomo@conicelli.com

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