Alix Moise | Page 15

Great customer experience. The customer service and great service people are why my husband and I continue to be Cadillac owners. They are so helpful, professional and friendly. The customer service and great service people are why my husband and I continue to be Cadillac owners. They are so helpful, professional and friendly. Makes bringing your car into service a pleasant experience. More

by GOETZKY99 Verified Customer Verified Customer

Report | Print

Great Everything was great thanks for all the hard work. Alex was great also was Perry. Very clean place very nice people and fast service. Thanks Everything was great thanks for all the hard work. Alex was great also was Perry. Very clean place very nice people and fast service. Thanks More

by JASONDINOSGYROS Verified Customer Verified Customer

Report | Print

The service department has been top notch for as long as l can remember. I will continue to get my car serviced as needed at this location. Friendly and Professional... l can remember. I will continue to get my car serviced as needed at this location. Friendly and Professional... More

by arsprague1 Verified Customer Verified Customer

Report | Print

Professional and accommodating I've bought cars from Alix for 10+ years. He's the best in the business but the entire company has the same service minded attitude. I'd recommend to I've bought cars from Alix for 10+ years. He's the best in the business but the entire company has the same service minded attitude. I'd recommend to anyone! More

by JEREMY56 Verified Customer Verified Customer

Report | Print

To Luther Cadillac...I felt Alix did a great job trying to find me the right car. We have become friends over the years ... Thanh you. to find me the right car. We have become friends over the years ... Thanh you. More

by rvorf39 Verified Customer Verified Customer

Report | Print

Long term customer Under both the previous and current ownership, this dealership has always set the standard for customer service. They listen to what I need and then f Under both the previous and current ownership, this dealership has always set the standard for customer service. They listen to what I need and then find the right solutions. I consider Alix, Will, Greg, Charlie, Jerry as long term friends. More

by cdkeller0 Verified Customer Verified Customer

Report | Print

Highly recommend this dealership! Great customer service, and very caring people! Everything was kept super clean, and sanitized the pens before I even used! Awesome and very caring people! Everything was kept super clean, and sanitized the pens before I even used! Awesome More

by MACKENZIEGEIST Verified Customer Verified Customer

Report | Print

Excellent service and delivery of new 2020 CT6 Repeat business is the best measure of satisfaction. This month my husband and I purchased a 2020 CT6 from Luther Cadillac ( formerly Wally McCarthy) Repeat business is the best measure of satisfaction. This month my husband and I purchased a 2020 CT6 from Luther Cadillac ( formerly Wally McCarthy). This is the third Cadillac purchase from Luther. and our second from Alix. We have owned seven Cadillacs since 2005. Of all the sales professionals we have known, Alix is the most outstanding . He reads people very well, is a quick study on their values and quickly determines what is important to each client. My husband and I are very different people but Alix knows both of us well. We came to purchase a XT6 for my husband. I drive a 2018 XTS. . Alix was able to foster a deal that went from XT6 to XT5 to the purchase of the CT6 for me. My husband quite happily took the XTS. Alix showed exceptional patience throughout this 2 hour process. Alex made sure that we understood all the " bells and whistles" on the car. and how to engage and disengage them. He arranged to have the care delivered when I caught a cold during the COVID-19 period. Luther's service has been exemplary - courteous, prompt, honest, rational and timely. But to be honest, our relationship is with Alex and it is portable -where he goes - we go.. More

by mommichelle Verified Customer Verified Customer

Report | Print

BEST DEALERSHIP EXPERIENCE EVER! As a single, older woman, having to go into a car dealership for a new car is right up there with having a root canal. To my surprise working with A As a single, older woman, having to go into a car dealership for a new car is right up there with having a root canal. To my surprise working with Alix Moise made the experience more like a spa day! Alix instantly made me feel comfortable and not like I was “”being sold”. He listened, answered all my questions and made sure I understood what he was saying. Alix went way beyond the “extra mile” to put me in the right car at the right price for me. Alix also made it clear that once I drove away, in my new car, he would always be accessible now and for the years to come to take care of any issues that may come up. I too, have been in sales for many years and know the difference between just “being sold” and having someone who actually cares about their customers not just the sale. More

Report | Print

Exceptional customer service from Alix and Greg I am a previous "Wally" customer and now a Luther customer. My previous CT 4 lease expired in November. A lot of changes within the company and wi I am a previous "Wally" customer and now a Luther customer. My previous CT 4 lease expired in November. A lot of changes within the company and with Cadillac were in front of me. As a business owner, I was able to feel a sense of comfort in knowing that the exceptional customer service from Alix & Greg. They were there to "hand hold" and take care of my car needs so I didn't need to think about it- I could keep my focus on my business. Quite honestly, last October when it was time to work on a new lease, it appeared as though options for my taste were being limited. I informed the team that my loyalty at this point was for them than it was to Cadillac/GM.. we ordered a vehicle & then the strike... I extended my lease 2 times as we waited for the new vehicle and the new leasing programs. I was hopeful that we would see "loyalty" incentives or different options available... Unfortunately (for me) the new program was disappointing. Alix and Greg were instrumental and very reassuring that they were doing what they could on my behalf. It is ONLY because of them that I have now exchanged vehicles with Luther Cadillac.. I am sure a lot of unnecessary drama occurred on my part as I am very open- passionate with expressing my thoughts- they dealt with it/me in a way that was truly amazing. I am grateful to them. More

by dawni0 Verified Customer Verified Customer

Report | Print