Alix Webb
Alix Webb at Safford Brown Hyundai Fairfax

Alix Webb

Service Advisor

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.2
27 Reviews
4.2

27 Reviews

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27 Reviews of Alix Webb

October 06, 2025

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Employee Rating

Alix handled my repair quickly, and was able to get it 100% done under warranty! So, great job. More

by INFO@ANDREWCGRAY.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alix

Oct 06, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2025

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Service was fine. I understand the dealer is going through a renovation which makes service timing more challenging. This is understandable in the situation. However, More

by halaflor
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 05, 2025

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Employee Rating

Regular oil change was great, but wish vacuuming and a car wash were included with the service More

by jessicafraser_99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush

Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Hi Jessica: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 05, 2025

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Stafford Brown is the best. c c c c c c c c c xv More

by GAILHERMOSILLA
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your positive feedback, Gail! It's wonderful to hear that you had a great experience with Safford Brown Hyundai Fairfax. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 02, 2025

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Employee Rating

Changed engine oil using hyundai maintenance program. Alix helped me the process all the way and I was completely satisfied with the service. Would recommend their service center. More

by KHKIM16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your kind words! We’re thrilled to hear that Alix provided you with excellent service during your oil change at Safford Brown Hyundai Fairfax. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 02, 2025

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The friendliness and communication from the service staff is top notch. From noticed before dropping off my car to updates during the service, Safford Brown Hyundai is fantastic! More

by fruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

October 02, 2025

Dealership Rating
Employee Rating

Service Dept is outstanding, from advisors, technicians to the valets who deliver the car at the time of pickup. We had a salesman call because he was interested in acquiring it to sell Very pleasant expe More

by CaPtAiN906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

October 02, 2025

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Alix was invaluable. She cut through warranty red tape and facilitated repairs. She was knowledgeable and confident in answering all questions we had. She was attentive a More

by Teribaker67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush , Robert (intake person)

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 02, 2025

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Employee Rating

The staff is very courteous, communicative and the facility is clean. I was updated regularly throughout my wait period. More

by nickynye1
Recommend Dealer
Yes

Other Employees Tagged: Todd

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Hyundai Fairfax, we look forward to having you as a valued customer for many years to come!

September 29, 2025

Dealership Rating
Employee Rating

Derek, Alix, and the team were great! They got me in & out in no time! Very efficient! More

by army4life31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Safford Brown Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

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