Allen Buck
Allen Buck at Mark McLarty Ford

Allen Buck | Page 10

Service Advisor

Mark McLarty Ford

4400 Landers Rd
Little Rock, AR 72117

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187 Reviews
not yet
rated

187 Reviews

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187 Reviews of Allen Buck

September 18, 2018

Dealership Rating
Employee Rating

2016 Ford F-150 service Everyone was super friendly and I was given recommendations on what should be replaced during this service check and not pressured to do anything and More

by rhondamatchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2018

Mark McLarty Ford responded

Rhonda, thank you for the positive feedback! We are happy to know you had a great service experience with our team! We do appreciate you and your business!

September 14, 2018

Dealership Rating
Employee Rating

First maintenance on new truck went great, and was free! What was supposed to take 3 hours only took 2 hours. Great coffee and snacks available in waiting area. Overall More

by SAM831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Mark McLarty Ford responded

Sam, thank you for the great feedback! We are glad to hear you had an excellent first service experience at our dealership! We do appreciate you and your business! Come back and see us!

September 14, 2018

Dealership Rating
Employee Rating

Great job as usual Always quick and professional. Made me aware of a recall I knew nothing about and was able to get recall repair work done while I was there. More

by LFRYE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Mark McLarty Ford responded

We are glad to hear you had a great overall experience with our service again! Thank you for sharing your positive feedback! We appreciate you and your business!

September 12, 2018

Dealership Rating
Employee Rating

It was a long wait,but worth it. My passinger side window re What else can I say. A job well done. Whenever I need any type of service I will always come back to this dealership where I bought my new car More

by rovelt49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Sanders, Kevin Richardson , James Williams, None

Sep 12, 2018

Mark McLarty Ford responded

We are very happy to know you had a great service visit with us! Thank you for sharing your positive feedback! We appreciate you and your business!

September 07, 2018

Dealership Rating

Good service These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have b More

by MXRACER384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Habel, Nicole Wilson, Jay Dorn , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman

Sep 07, 2018

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We do appreciate you and are glad to know you had a good service visit with our team! Thanks again for your business, come back and see us!

September 07, 2018

Dealership Rating
Employee Rating

Bearings and lights I took a 2017 Ford escape into McClarty Ford for a check on the rear brake wear and a roar while driving. The technician discovered, the wheel bearing More

by IDEARASAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to hear you had a great overall service experience with our team! We appreciate you and your business!

September 04, 2018

Dealership Rating
Employee Rating

Disappointed Just about every experience I have had with this service department has not gone well... I was truly hoping for a better experience this time. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Nicole Wilson

Sep 04, 2018

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience this time. We do strive for quality customer service and will send your review to our management team to investigate the situation. We appreciate your honest feedback, as it helps us improve. However, if you would like to reach out to our Customers Relations Manager, Tami Dick, her phone is 501-955-5342 or email tdick@mclartyauto.com. Again, we sincerely apologize for your experience.

September 04, 2018

Dealership Rating

Rude, no communication from them I found them unprofessional, rude coworkers on speaker that we as customers could hear, rude service advisors.. no contact what so ever as to status o More

by KS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 04, 2018

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional experience with us. We do strive for quality customer service and will alert our management team of your review to look into further. If you would like to reach out to Tami Dick, our Customer Relations Manager, her phone number is 501-955-5342 or email tdick@mclartyauto.com. We do appreciate your honest feedback and again sincerely apologize for the frustration this has caused.

September 04, 2018

Dealership Rating
Employee Rating

Top Notch Service. I recently purchased my first American made vehicle. I have always purchased Foreign made vehicles in the past. When I first saw the Lincoln Continen More

by ANGELAPIPKIN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Mark McLarty Ford responded

Angela, thank you so much for the positive feedback! We are glad to know you had a great car-buying experience with Allen and our team! We hope you enjoy your new Lincoln! Thanks again for your business!

September 03, 2018

Dealership Rating
Employee Rating

Great Service We have always had a good experience here. s Staff is friendly and thoughtful. They aniticipant your needs before you ask. Highly recommend the ser More

by DJONES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 04, 2018

Mark McLarty Ford responded

We are happy to know you had a great service experience with our team! We do appreciate you and your positive feedback! Thank you again for your business!

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