Allen Buck
Allen Buck at Mark McLarty Ford

Allen Buck | Page 8

Service Advisor

Mark McLarty Ford

4400 Landers Rd
Little Rock, AR 72117

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rated
187 Reviews
not yet
rated

187 Reviews

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187 Reviews of Allen Buck

October 22, 2018

Dealership Rating
Employee Rating

Great service folks This place is awesome and great people working at service desk got in and out fast. Great coffee and condiments friendly sales people and lots of cars More

by JSB1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Sanders, Nicole Wilson , Denise Guajardo, Shona McAtee

Oct 22, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are very pleased to know you had a great service experience with our team! We do appreciate you and your business! Come back and see us!

October 19, 2018

Dealership Rating
Employee Rating

I got in quickly and car was service and back on the road. An unexpected necessary service. Traveling for family illness. Experienced great service in a timely manner. I believe the gentleman 's name was Alle More

by BOBBIANDMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great and overall quick service experience with our team! We do appreciate you! Come back and see us!

October 18, 2018

Dealership Rating
Employee Rating

Well taken care of The service center at Mark McLarty is always great! They are always polite, make sure you know what is going on with your car, and ask before they do More

by A Sik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great service visit with our team! We do appreciate you and your business! Come back and see us!

October 17, 2018

Dealership Rating
Employee Rating

rude and took forever to find problem and fix problem Some of the employees are downright rude. Very accusatory and when you go into the service area, some people will just walk by you and not speak a wor More

by ALISON.JOYNER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Nicole Wilson , Tia McLoud, Lee Moore, Don’t know several names

Oct 17, 2018

Mark McLarty Ford responded

Alison, we sincerely apologize for your experience with us. We do strive for quality customer service and will alert our management team. If you would like to reach out to our Customer Relations Manager, Tami Dick, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry to hear you had a less than exceptional experience.

October 17, 2018

Dealership Rating
Employee Rating

Superior service! Excellent service! They listened to my concerns and resolved all issues in a timely manor! Furnished me a excellent truck to drive and never once aske More

by NEOSPREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had an excellent service experience with our team and we were able to resolve all the issues regarding your vehicle! Thanks again for your business! We do appreciate you!

October 11, 2018

Dealership Rating
Employee Rating

Oil change Had oil change and replacement of battery on remote key fob job was done in timely manner and professionally. No problem with service on this visit More

by MEPOOLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great service experience with our team and it was done in a timely manner! Thanks again for your business! We appreciate you!

October 11, 2018

Dealership Rating
Employee Rating

Excellent work and wonderful customer service I received wonderful customer service. I had an oil change, tire rotation and new wiper blades installed. Everything went well and it was done while More

by CRAIGGERARD_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Mark McLarty Ford responded

Craig, thank you for the positive feedback! We are happy to know you had an excellent customer service experience with us! We appreciate you! Come back and see us!

October 10, 2018

Dealership Rating
Employee Rating

Excellent Service We purchased a Certified Edge from McLarty along with the 100,000 mile bumper to bumper warranty. Our repair only took one day and we didn't have a de More

by RJacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Richardson , Michael Betts, Jody Harris

Oct 10, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to hear you had an excellent car-buying experience with our team! We hope you enjoy your newest purchase! We do appreciate you! Thanks again!

October 09, 2018

Dealership Rating
Employee Rating

Great experience The staff had great customer service. They were very helpful. I had to get new tires on my car. So instead of making me wait, they offered to take me More

by TOBIN3410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are very pleased to know you had a great overall experience with our service! We do appreciate you and your business! Thanks again!

October 08, 2018

Dealership Rating

Service My service was completed quickly. I do have a issue with making a call from my car while it is connected by bluetooth. Was told I would need to bring More

by PPBURCHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great service experience and that it was completed in a timely manner! Thank you again for your business! We appreciate you!

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