Allen Cook | Page 6

Volvo XC40 there and back Allen was awesome through the entire process. The service I received was more than I could have asked for. He took his time and I never felt rushe Allen was awesome through the entire process. The service I received was more than I could have asked for. He took his time and I never felt rushed. This dealership is AWESOME!!!!!! More

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Excellent Experience, This was our third Volvo from Royal Automotive. As usual, we had an excellent experience. I am a true believer in Volvo and Royal Automotive. This was our third Volvo from Royal Automotive. As usual, we had an excellent experience. I am a true believer in Volvo and Royal Automotive. More

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Knowledgeable, professional and friendly! We live 2 hours away from Royal in Vestavia Hills but saw a Volvo XC60 on their website that met all of our criteria. We emailed the dealership with a We live 2 hours away from Royal in Vestavia Hills but saw a Volvo XC60 on their website that met all of our criteria. We emailed the dealership with a few questions and Allen Cook sent us back a prompt reply. It was a Saturday afternoon that we decided to take the long drive up to go and see the vehicle. Unfortunately, it was already 4:30 in the afternoon by the time we arrived at the dealership but Allen was more than happy to let us go for a test drive, answer questions and he took the time to show and explain all of the vehicle's many safety and convenience features. It was obvious that Allen knows the cars that he sells very well. After Allen and Sales Manager John McDaniel worked to give us a price that we were satisfied with we decided to make the purchase and were sent to finish up the paperwork with Matt Morgan. All 3 staff members that we dealt with at Royal were great guys and we really appreciate that they stayed past their 6:00 p.m. Saturday closing time to help us drive away from the dealership in our new Volvo. They went ABOVE AND BEYOND! Also, this dealership has a showroom and sales staff dedicated just to the Volvo line. Another dealership that we visited had all of the different vehicle lines that they sell all together in one showroom, which we didn't really care for. We feel that because this dealership seems to have a staff and showroom dedicated specifically to each individual vehicle line that they sell, it makes for a more knowledgeable staff and car buying experience. More

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Happy repeat Volvo customer! I have had five Volvos over the years. I bought my last two Volvos from Allen Cook. He always works hard to help me get the best deal possible and mak I have had five Volvos over the years. I bought my last two Volvos from Allen Cook. He always works hard to help me get the best deal possible and makes the whole process very easy. He is very knowledgeable about the Volvo line and makes sure you know about all of the features of your new car. More

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Excellent! The whole buying process was very straight forward and I would like to thank my sales representative, Mr Allen Cook, for such an easy process. I came The whole buying process was very straight forward and I would like to thank my sales representative, Mr Allen Cook, for such an easy process. I came and went for months test driving or looking before settling on my XC60 and Mr. Cook was always pleasant and willing to answer my questions without any pressure to purchase. Thank you! More

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New Volvo Allen made my dreaded experience of deciding on my next vehicle so pleasant! He was knowledgeable, patient and never high pressure. I was able to fi Allen made my dreaded experience of deciding on my next vehicle so pleasant! He was knowledgeable, patient and never high pressure. I was able to find the car I wanted within a few minutes and even drove it home within a few hours! Royal Automotive is definitely the best! More

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Overseas Delivery Programm Our Sales person, Alan Cook, was a pleasure to work with. He was very knowledgeable about the Overseas Delivery Program and had good communication wit Our Sales person, Alan Cook, was a pleasure to work with. He was very knowledgeable about the Overseas Delivery Program and had good communication with us throughout the process. The Overseas Delivery Program was a great experience and I would highly recommend Alan and the program to anytintetested in a new Volvo. More

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Great Experience Allen has helped me out with my past two car purchases and has been great. I would highly recommend. The entire staff was great and I was treated grea Allen has helped me out with my past two car purchases and has been great. I would highly recommend. The entire staff was great and I was treated greatly. More

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Great Service and Friendly! Allen was very friendly and helpful! He knew the cars well and was able to answer all my questions. I HIGHLY recommend him and this dealership. Allen was very friendly and helpful! He knew the cars well and was able to answer all my questions. I HIGHLY recommend him and this dealership. More

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"Pleasent Buying Experence" Our sales person Allen Cook was easy and pleasant to work with. He was very informed on the Volvo S90. He in no way pressured us. He was a true profes Our sales person Allen Cook was easy and pleasant to work with. He was very informed on the Volvo S90. He in no way pressured us. He was a true professional. The whole Buying experience was a pleasure. We Love our new Volvo. More

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