Allen Cook | Page 8

New S60 It always good to be treated like the customer matters. Allen and Aaron was courteous, professional, informative and conscientious. There was no press It always good to be treated like the customer matters. Allen and Aaron was courteous, professional, informative and conscientious. There was no pressure tactics. They simply worked to meet our goals and exceeded expectations. More

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Great Buying Experience Had a great experience in purchasing my Volvo. Both Allen Cook, our Sales Representative and the manager were helpful and easy to work with. Negotia Had a great experience in purchasing my Volvo. Both Allen Cook, our Sales Representative and the manager were helpful and easy to work with. Negotiating a final price and financing were low pressure and very straightforward. I certainly recommend Royal to anyone looking for a vehicle. More

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Helpful and an easy decision This dealership was extremely reliable and helpful while aiding me in finding the perfect car. They were dedicated in making sure all of my needs were This dealership was extremely reliable and helpful while aiding me in finding the perfect car. They were dedicated in making sure all of my needs were met. More

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Wonderful experience--start to finish Fifth Volvo we've purchased from Royal -- wouldn't think of going elsewhere. They always get us a good deal in a quick, professional manner. Fifth Volvo we've purchased from Royal -- wouldn't think of going elsewhere. They always get us a good deal in a quick, professional manner. More

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My third Volvo This is the second car I have purchased from Allen and my third Volvo. He makes the process as simple as possible with no heavy sales pitches or press This is the second car I have purchased from Allen and my third Volvo. He makes the process as simple as possible with no heavy sales pitches or pressure. As a woman I am comfortable with the process and at no time do I feel I am being"sold" a car! If I ask a question I know I am getting an honest response! Overall great experience. More

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As painless as buying a car can be. Alan was personable! He was friendly and did not exert pressure on me to buy. He made sure everything was set up well before I left with my car. He Alan was personable! He was friendly and did not exert pressure on me to buy. He made sure everything was set up well before I left with my car. He ran figures for several cars both lease and purchase and did so with eagerly! More

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New car sales superior - used car sales suck I bought a used car from Royal and asked before purchase finalized if I could take it for independent inspection. I was told no. It turned out to be I bought a used car from Royal and asked before purchase finalized if I could take it for independent inspection. I was told no. It turned out to be a piece of crap totally overvalued and 9 months later I got $4000 less than I paid in a trade in to the same dealership. If I had not gotten such exceptional service from my two sales reps on my second new car purchase I would have driven to another city to do business with Volvo. Nobody likes to be taken advantage of and that it exactly what happened. The Royal Automotive that has been such a fine part of our community is not what it used to be. Sad. More

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Excellent The sales team at this dealership is fantastic. It’s a no pressure environement. We told them which vehicle we wanted and which price point we needed. The sales team at this dealership is fantastic. It’s a no pressure environement. We told them which vehicle we wanted and which price point we needed. They went above and beyond to find us the perfect vehicle and to make the deal work for us. I would highly recommend these guys. We’ll be buying more vehicles from this dealership, no question. More

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Incredible service! Loved our experience at Royal Automotive! Alan and John were so professional, knowledgeable, helpful, and kind. We highly recommend going to Royal Aut Loved our experience at Royal Automotive! Alan and John were so professional, knowledgeable, helpful, and kind. We highly recommend going to Royal Automotive for your next car buying experience. It cannot be beat. More

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My experience couldn’t be better Everyone at this dealership was so nice and helpful. They were extremely knowledgeable about Volvo and the differences between each model. They were a Everyone at this dealership was so nice and helpful. They were extremely knowledgeable about Volvo and the differences between each model. They were able to answer all my questions. More

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