
BMW of Sherman Oaks
Sherman Oaks, CA
Filter Reviews by Keyword
By Type
1,010 Reviews of BMW of Sherman Oaks
This is the first time in 20 years I have bought a used car and I dealt with Latham in sales. His customer service and care was A+, congenial, kind, easy to deal with without ever feeling like a hard sell car and I dealt with Latham in sales. His customer service and care was A+, congenial, kind, easy to deal with without ever feeling like a hard sell. Finance was also a dream. I would recommend BMW of Sherman Oaks to anyone. An A+ experience. More
Hunter and Cliff were fantastic. I was stressed about car shopping but they made the experience very straight forward and easy. I am very happy with my X4. I was stressed about car shopping but they made the experience very straight forward and easy. I am very happy with my X4. More
Bernard Betain was extremely patient and helpful in my interaction with BMW of Sherman Oaks. I would recommend the dealership highly and absolutely endorse Bernard to be your customer agent. interaction with BMW of Sherman Oaks. I would recommend the dealership highly and absolutely endorse Bernard to be your customer agent. More
Gerard went above and beyond! Came in on his day off to close the deal with me. Zero pressure and took care of me. Ali in finance was awesome too! Came in on his day off to close the deal with me. Zero pressure and took care of me. Ali in finance was awesome too! More
I’ve been a loyal BMW driver for many years, and I have to say my recent experience with Ali Mohandesi (Finance Director) was truly exceptional. What began as a simple informational conversation while my c to say my recent experience with Ali Mohandesi (Finance Director) was truly exceptional. What began as a simple informational conversation while my car was being serviced — just discussing warranty and next steps before my 2019 aged out — turned into something so much better. Ali, along with his colleague Nick (Fleet Manager), found me an incredible opportunity that I couldn’t pass up. From start to finish, Ali had my back and made the entire process seamless. He’s the opposite of the stereotypical salesman — kind, patient, persistent, and genuinely looking out for his customer’s best interest. I couldn’t be happier with my experience, especially home delivery and highly recommend working with Ali if you’re considering a lease (as I did) or purchasing a BMW. He goes above and beyond every step of the way! I’ve also been servicing my cars with Brian Douglas over the years and look forward to continuing that relationship. Between Ali, Nick, Brian & Sean, BMW has earned my loyalty time and again. Highly recommend! More