Allison Humphries

You guys didn't reset my change oil soon notification , hope oil is changed thanks hope oil is changed thanks More

by Marcus Anderson Verified Customer Verified Customer

Helpful 0

Report | Print

High pressure, do not return phone calls, arrogant sales department. Receptionist was very pleasant. Do not recommend. sales department. Receptionist was very pleasant. Do not recommend. More

by nbran0306 Verified Customer Verified Customer

Helpful 0

Report | Print

Told them that I needed the car back by 2 PM but didn’t get a call about ANYTHING until 2:30, at which time they told me that my battery that I bought from them the year before needed to go on a “warranty get a call about ANYTHING until 2:30, at which time they told me that my battery that I bought from them the year before needed to go on a “warranty tester” for 2-3 hours. Why wasn’t I contacted in the morning about that?! I told them I needed my vehicle back by 2 so I could go get my kids. I had my inspection rejected (which I STILL had to pay for) even though it was there fault I couldn’t complete the needed repairs because of time constraints. After I was there I had to wait another HOUR before I could get my car back. I was late to pick up my children because people there are not managing time properly and not communicating with customers. Management needs training about acceptable customer service. I will actively avoid this business to the best of my ability because they don’t care about service and they steal your money. More

by CHADWICK.BRADLEY Verified Customer Verified Customer

Helpful 0

Report | Print

I was overcharged for an item that I was told would be covered for 100,000 miles. It only had 56,000. covered for 100,000 miles. It only had 56,000. More

by enriquez.angela Verified Customer Verified Customer

Helpful 0

Report | Print

excellent service and customer care honors all warranties and promises made to their loyal customers warranties and promises made to their loyal customers More

by jmkeeter Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith Verified Customer Verified Customer

Helpful 0

Report | Print

Greenbrier Jeep is number one in our book. ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ More

by JANDTBANFORD Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was friendly professional clean service was excellent they made me feel valued I'm pleased that I chose Southern Chrysler Jeep for my purchase was excellent they made me feel valued I'm pleased that I chose Southern Chrysler Jeep for my purchase More

by dlwaters4 Verified Customer Verified Customer

Helpful 0

Report | Print

Very polite ,knowledgeable friendly people. .let's you know when have a recall all in all very good service.. .let's you know when have a recall all in all very good service.. More

by marywest176 Verified Customer Verified Customer

Helpful 0

Report | Print

Always do a great service but I wasn’t able to get through to the service department to schedule an appointment by phone this time. Very disappointing that I had to drive there to speak to someone an through to the service department to schedule an appointment by phone this time. Very disappointing that I had to drive there to speak to someone and set an appointment. More

by ruthcrews Verified Customer Verified Customer

Helpful 0

Report | Print