Allison McDonald | Page 4

I presented an issue to them. The service advisor gave me three updates and told me each time that nothing was covered under my warranty. Said advisor returned with an update and The service advisor gave me three updates and told me each time that nothing was covered under my warranty. Said advisor returned with an update and mentioned that the issue is warrantied. Later, I received an email from said advisor claiming the battery needs to be replaced and is not covered under the warranty. The advisor then found a way to get it covered; however, there was another part that needed replaced (weirdly not related to the problem) and that part is not covered. Fine, I'll pay it, I just need my car back. Less than 24 hrs later, car acts like it is in a low gear and won't reverse; the engine light appears. I tried contacting the Advisor...ghosted. More

by KYLE_BRETT4 Verified Customer Verified Customer

Report | Print

The service was excellent. Everything that needed to done with my car was successful. Allison was great at explaining what I needed done for my car. All the service staff was f Everything that needed to done with my car was successful. Allison was great at explaining what I needed done for my car. All the service staff was friendly. The loner cars were great. Thank you for everything. More

by Imtaken_2 Verified Customer Verified Customer

Report | Print

Always great service and has been my go to shop for decades. Thank you for all that you do! decades. Thank you for all that you do! More

by MARK.ROGERS45 Verified Customer Verified Customer

Report | Print

Justin was patient as we navigated our needs and wants for a vehicle purchase. He was able to adjust on the fly and help us get the right vehicle. I never felt pushed into making a decision. for a vehicle purchase. He was able to adjust on the fly and help us get the right vehicle. I never felt pushed into making a decision. More

by Aaron Harthan Verified Customer Verified Customer

Report | Print

Service dept did a great job with my engine replacement after it finally arrived. The engine arrived late due to gm. after it finally arrived. The engine arrived late due to gm. More

by jlking58 Verified Customer Verified Customer

Report | Print

Waiting area was clean. Employees are respectful and courteous. My wait time wasn't long. Employees are respectful and courteous. My wait time wasn't long. More

by Sister Verified Customer Verified Customer

Report | Print

Denise, and her service team always do great work rack and every time I have my vehicles in for service. and every time I have my vehicles in for service. More

by STRODDER57 Verified Customer Verified Customer

Report | Print

Allison was fantastic and helped get our car in to help accommodate us before our trip. However, we have a low pressure light on after the tires were rotated and are wondering if there may be a slow leak s accommodate us before our trip. However, we have a low pressure light on after the tires were rotated and are wondering if there may be a slow leak since it’s not normal to see this so suddenly after being serviced. It appears we’ll need to get the car back in for it to be inspected. More

by MFLEM3021 Verified Customer Verified Customer

Report | Print

Staff very knowledgeable and Pleasant. .my pil chang was done in a timely manner very pleased .my pil chang was done in a timely manner very pleased More

by Sumnersk Verified Customer Verified Customer

Report | Print

Allison was extremely helpful and stayed in contact with me throughout the process keeping me updated on the status me throughout the process keeping me updated on the status More

by MFLEM3021 Verified Customer Verified Customer

Report | Print