Allison Tatum | Page 10

Easy to do business with Were honest from the start. Entire process was pleasant. Alex was very helpful. I will be buying more trucks from them. Thank you so much for helping Were honest from the start. Entire process was pleasant. Alex was very helpful. I will be buying more trucks from them. Thank you so much for helping me give our son a great birthday gift More

by mchamlis Verified Customer Verified Customer

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Amazing Everything was explained perfected and they are even taking care of my A/C sales man we’re very friendly, helpful, and polite understanding service Everything was explained perfected and they are even taking care of my A/C sales man we’re very friendly, helpful, and polite understanding service More

by princesslashawn1997 Verified Customer Verified Customer

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Excellent buying experience! I had been looking for a specific vehicle for a while, Hendrick Chevrolet I had that vehicle, the sales person was very friendly and accommodating, ev I had been looking for a specific vehicle for a while, Hendrick Chevrolet I had that vehicle, the sales person was very friendly and accommodating, everything from the sales all the way through financing was smooth and understandable. Highly recommend them. More

by RJacks Verified Customer Verified Customer

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Sold me a car with falsified income to get finance approval I was approved for a car and allowed to drive my new car home only to be notified by NASA, the financial institution, 2 weeks later that I was not app I was approved for a car and allowed to drive my new car home only to be notified by NASA, the financial institution, 2 weeks later that I was not approved because the finance officer at Hendricks falsified my income and power booked the amminities on the car. No one from Hendricks notified me. They instead proceeded to seek financing at 4 other banks without my permission which caused my credit score to go from 751 to 714.My fraud alerts were the only way I knew to contact Hendricks as they all reported that they were doing credit checks again after I thought I had purchased a car free and clear. I had gotten tag and applied for title only to discover the car wasn’t mine. I contacted Hendricks for 3 weeks straight, every 2 days, continuously and no one would help me or return my calls The finance manager, the lead salesman and even the general manager wouldn’t return my calls. The GM PROMISED that he would call me back after I explained what happened to me. The original finance officer Lisa looney hung up in my face and never returned my call. I was out of town this entire time and had to take an emergency flight home to solve the issue. I was preapproved when I entered Hendricks and convinced to use another banks lower interest rate(the afore mentioned bk). I used my preapproved check 2 days before It expired. The GM, the finance manager nor the lead salesman was in the office. The customer Service manager tried to remedy the non professionalism of her coworkers but it was too little too late. Not one of those in charge cared about what happened to me nor the expense I had to go through to fly in and correct this matter. I fell in the airport and tore my MCL rushing to get to Hendricks. 6 days later I have not received a call from anyone to even as much as apologize. I received absolutely no discounts or compensation for what Hendricks caused to happen. The people in charge at Kendrick’s are very unprofessional in that they totally disregarded me as a customer and a person that had an extremely serious issue that was caused by their negelance and dishonesty. I will never use Hendricks cheverolet and will most certainly never recommend them to anyone. All in charge ignored me for 3 weeks. More

by fmcgrew1137 Verified Customer Verified Customer

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New truck Jeremy was a great salesman, he didn’t push anything, ask questions, very kind and respectful, tried to find out what I wanted, very helpful, Bought a Jeremy was a great salesman, he didn’t push anything, ask questions, very kind and respectful, tried to find out what I wanted, very helpful, Bought a new truck!! More

by HomerTanner Verified Customer Verified Customer

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Good experience overall. I enjoyed visiting with the different personnel, and I love my Corvette! I will be back to try the service department to get my free oil change. The c I enjoyed visiting with the different personnel, and I love my Corvette! I will be back to try the service department to get my free oil change. The car is a dream. More

by rbbonham007 Verified Customer Verified Customer

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Very long process but good They were very good did a great job. They were on point, worth shopping with. Could not have been a better experience for my purchase. They were very good did a great job. They were on point, worth shopping with. Could not have been a better experience for my purchase. More

by WNG4888 Verified Customer Verified Customer

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Most fun I ever had buying a car!! I absolutely hate the car buying process but to my surprise this was the most fun I ever had buying a car,,,the staff are all warm and friendly, no ha I absolutely hate the car buying process but to my surprise this was the most fun I ever had buying a car,,,the staff are all warm and friendly, no haggling salesman and I got what I wanted not what they wanted me to have! More

by moedwards99 Verified Customer Verified Customer

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Truck Service Took my 2016 Chevrolet 2500 HD In for recommended oil change and while waiting not long, decided to look at some new 2018 trucks, found one I liked an Took my 2016 Chevrolet 2500 HD In for recommended oil change and while waiting not long, decided to look at some new 2018 trucks, found one I liked and bought it on the spot. More

by HomerTanner Verified Customer Verified Customer

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Corvette purchase All of the Hendricks staff members were very personable, and I felt they were really trying to work with me. The knowledge of the vehicles was impress All of the Hendricks staff members were very personable, and I felt they were really trying to work with me. The knowledge of the vehicles was impressive and the purchase process well explained as we went through it. They were all very responsive and helpful to questions. An overall positive experience. I will definitely recommend Hendrick Chevrolet in Hoover to others. More

by bill_h Verified Customer Verified Customer

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