Alma Lugo

VW Marin has provided me the best in service since I purchased my beloved ID Buzz in January. of this year. Their service department is friendly and on-time. They recently did paint protection and repai purchased my beloved ID Buzz in January. of this year. Their service department is friendly and on-time. They recently did paint protection and repaired a scuffed wheel for me. When I picked my vehicle up, it looked like it had just come off of the showroom or from a detailer. I arrived a hour early, and stopped and visited their barista after checking my loaner in, and my awesome service dude, Daniel, found me at the barista to tell me that my van was up top, fully charged, and ready to go. Best service in the Bay Area! Many thanks to the wonderful folks in the service department at Marin VW. So happy to have my beautiful van home! More

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Great experience, they were kind, efficient and answered any questions I had. Very streamlined appointment process for getting my car serviced. any questions I had. Very streamlined appointment process for getting my car serviced. More

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Great service. Friendly, knowledgeable associates. Easy drop off and pick up! The complimentary LYFT ride home was great! Friendly, knowledgeable associates. Easy drop off and pick up! The complimentary LYFT ride home was great! More

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We are so happy we chose to buy, and continue to service, our VW here. our VW here. More

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Outstanding service for maintenance and repair. Knowledgeable, friendly, trustworthy service consultants. Especially recommend Ryan O’Sullivan and Alma Lugo. Knowledgeable, friendly, trustworthy service consultants. Especially recommend Ryan O’Sullivan and Alma Lugo. More

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Alma was very professional and helpful! The entire process of the 80,000 mile checkup to the findings from the technicians left me feeling very confident about using you again! And as this The entire process of the 80,000 mile checkup to the findings from the technicians left me feeling very confident about using you again! And as this car was a gift to me, I am sure I will be back! Karen Clark More

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Always helpful service reps, focused on what’s important now to manage with my VW and what is coming down the road. now to manage with my VW and what is coming down the road. More

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Always a great experience at VW Marin! The customer service and work is always excellent. The customer service and work is always excellent. More

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All of my issues were tended to in a quick and professional manner. Thank you ! professional manner. Thank you ! More

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Indigo Marin Service Center is the best, and specifically Alma has been excellent! It is such a smooth, organized and great service appointment every time. Alma has been excellent! It is such a smooth, organized and great service appointment every time. More

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