Alon Katende | Page 32

The Best Service Ever!!!! My experience with Alon Katende of Smythe Volvo was absolutely AMAZING. I began having detailed discussions over the phone prior to even stepping into My experience with Alon Katende of Smythe Volvo was absolutely AMAZING. I began having detailed discussions over the phone prior to even stepping into the Smythe Volvo dealership. Alon was very patient and knowledgeable answering every question I had about the 2020 XC90. He knew this vehicle inside and out. Our meeting at the dealership was very informative as Alon walked me through all the features of all the models keeping me engaged with honest conversation. He came across as a very trust worthy guy and it felt comforting. After deciding on the model (RDesign XC90 T6) Alon assured me that my order would be placed and ready in approximately 3 months. The 2020 R-Design XC90 was a special order because of all the items that I wanted in the vehicle. I was more than happy to wait, and he did not pressure me to purchase a model that was already on the showroom floor. I felt he truly wanted me to be a happy buyer at the end of the day. So I signed the purchase order for my 2020 RDesign XC90 on Feb 7, 2020 right before the Covid19 Pandemic. Can I just say that during this uncertain time with all that was going on in the world, Alon Katende kept in constant contact with me providing delivery updates for my vehicle as well as answering questions over the phone and via email. I was kept abreast of all Volvo promotions and pricing that were applicable to my vehicle and there were no surprises. It was very clear from the start of meeting Alon that he takes great pride in making sure his customers are informed and happy about their purchase with no stress or confusion. Alon's patience and hard work to ensure that the customer is completely satisfied was immeasurable. I receive my XC90 and I cannot be more happy with Alon and the Smythe Volvo family. I wish anyone who reads this review will take the time to meet with Alon and the Smythe Volvo family I know you will not be disappointed. Best Regards, Lisa More

Report | Print

Alon was really terrific to work with. He was very knowledgeable, friendly and trustworthy. He made buying our new car an easy and seamless decision. He answered all our questions and did a great job knowledgeable, friendly and trustworthy. He made buying our new car an easy and seamless decision. He answered all our questions and did a great job helping us lease our new car! More

Report | Print

Great and simple experience Bought a used 2017 S60 Cross Country from Alon recently. Experience was one of best I have had in buying a car. He is a straight shooter, knows his Bought a used 2017 S60 Cross Country from Alon recently. Experience was one of best I have had in buying a car. He is a straight shooter, knows his cars and wants to ensure that you have all the information in front of you to make the best decision. Very personable and engaging and made the experience painless. More

Report | Print

A great experience Alon was great to work with. He was very knowledgeable and managed the process from start to finish. I would definitely recommend him. He made it a st Alon was great to work with. He was very knowledgeable and managed the process from start to finish. I would definitely recommend him. He made it a stress feee buying experience. More

Report | Print

Alon was a great salesman he listen to my wants & was not an aggressive salesman. He met all my needs with Compassion & Grace. Easygoing & Exceptional Character with a Great Big Smile. EXCELLENT SALESMAN an aggressive salesman. He met all my needs with Compassion & Grace. Easygoing & Exceptional Character with a Great Big Smile. EXCELLENT SALESMAN I WOULD RECOMMEND THIS DEALERSHIP! ALON #1 IN MY BOOK BE BLESS More

Report | Print

Fair at best - needs improvement It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. T It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. The transaction took 7+ hours over two days (Sat and Thurs) to purchase a car. I walked in from Costco knowing what I wanted. UPDATE - The Sales Manager, PJ has since reached out to me. I shared my experience with him so he could figure out how to ensure all customers have a wonderful experience. He was very understanding and made no excuses. He is definitely an asset to Smythe and made me feel he will work to ensure all customers have a positive car buying experience at Smythe. More

Report | Print

The sales team was excellent, I would recommend this dealership to anyone looking to buy a Volvo. My experience at Smythe Volvo was pleasant and great! dealership to anyone looking to buy a Volvo. My experience at Smythe Volvo was pleasant and great! More

Report | Print

GREAT PEOPLE, GREAT SERVICE I FEEL VERY FORTUNATE THAT I VISITED VOLVO WEBSITE AND FINALLY ENDUP MEETING SMYTHVOLVO DEALERSHIP STAFF. GREAT PEOPLE WITH SMILE ON FACE ALL TIME. AL I FEEL VERY FORTUNATE THAT I VISITED VOLVO WEBSITE AND FINALLY ENDUP MEETING SMYTHVOLVO DEALERSHIP STAFF. GREAT PEOPLE WITH SMILE ON FACE ALL TIME. ALON AND EMILIA BOTH ARE VER KNOWLEDGEABLE PEOPLE. More

Report | Print

Awesome Overall Buying Experience Alon did a great job guiding us through options to fit our needs and budget and he was very knowledgeable about the models. The process was very effi Alon did a great job guiding us through options to fit our needs and budget and he was very knowledgeable about the models. The process was very efficient and friendly with everyone involved at this dealership. I will definitely be back for my next car and will encourage others to consider Smythe. More

Report | Print

Smythe Volvo in Summit, NJ is superb!!! Alon Katende- our Salesperson, and Shaun Hayes- our Business Manager, were an absolute joy to work with because they are professional, knowledgeable, Alon Katende- our Salesperson, and Shaun Hayes- our Business Manager, were an absolute joy to work with because they are professional, knowledgeable, efficient and engaging. We came to the dealership with an interest in the XC40, and while there we developed a thorough understanding of the its impressive features and advantages. We decided that the XC40 was the car for us and left with a deal that Alon and Shaun helped to meet our budget. While in NJ, we’ve purchased cars from other domestic and foreign car dealers, and in our experience and opinion, Smythe Volvo is the very best and we give them our topmost rating. More

Report | Print