Alon Katende
Alon Katende at Smythe Volvo
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Alon Katende

Sales & Leasing Consultant

Smythe Volvo

40 River Rd
Summit, NJ 07901

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4.9
205 Reviews

Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.

Dealership Experience

4 yrs, 8 mos

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

4.9

205 Reviews

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205 Reviews of Alon Katende

April 19, 2024

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Employee Rating

Alex was really helpful and nice - felt like I drove off the lot understanding my new car and all the extras! More

by tjloncar
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Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Alex Piriz

April 19, 2024

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We really appreciated Alon’s honesty and patience as we worked through our purchase comparing different trims and specs. It was clear he wanted to make it work for us, but didn’t make us feel pressured in More

by tjloncar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Alex Piriz

April 19, 2024

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Smythe Volvo provided great assistance in helping me to replace my 2012 S60 T5 which had been serviced by Smythe, with a Certified 2021 S60 Momentum T5 AWD that was in excellent condition and with relative More

by davidfnp
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Trade-in Experience
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Recommend Dealer
Yes

April 11, 2024

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Excellent service and responsiveness from the team. Would definitely recommend to anyone in the market for a volvo More

by keenanmhughes
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Recommend Dealer
Yes

April 09, 2024

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Alon in sales was very thorough, kind, and helpful. Don also did a great job helping me out when it was time to pick up the new car. Santiago was very friendly and efficient as well. Thanks for everyt More

by tatamis-durum.03
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Recommend Dealer
Yes

April 03, 2024

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Alon is excellent and very nice to work with! He is patient and kind!! Highly recommend. More

by nancymchale4915
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Neil Amaral

Apr 05, 2024

Smythe Volvo responded

Thank you for your recommendation. I must agree with you on all your comments about Alon. He’s a strong member of our team. Thank you for taking your time to post this great review and thank you for your business.

April 02, 2024

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Don was fantastic! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! More

by Jackiemchale
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Recommend Dealer
Yes
Apr 05, 2024

Smythe Volvo responded

I must agree with you. Don is fantastic. He is up on his product knowledge and makes sure our customers are comfortable with all the features on their car before they leave our lot. Thank you for choosing Smythe Volvo .

March 22, 2024

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Many thanks to Alon, Alex, and Henry for their truly great customer service and patience. More

by Onyx Black XC60
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Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu, Alex Piriz

Mar 23, 2024

Smythe Volvo responded

I must agree with you on your comments about Alon, Henry and Alex. They are strong members of our team. We appreciate your business.

March 18, 2024

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Great service - salesperson, Alon, knew we didn’t have a lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! More

by arwberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Don in delivery - 5 stars also

Mar 23, 2024

Smythe Volvo responded

Thank you for these kind words towards Alon and Don. Your time is very important to us and we focus in our weekly meetings on making sure our process is streamline and time efficient. Thank you for choosing Smythe Volvo.

March 08, 2024

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Excellent customer service and professionalism and I would recommend to everyone looking for a Volvo More

by Dragonfly
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jean Delva, Serenity Barber

Mar 29, 2024

Smythe Volvo responded

Thank you for your recommendation, it is important to us. Your experience is one we strive to provide to all of our customers and we appreciate your business.

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