Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
4 yrs, 8 mos
Industry Experience
19 yrs, 1 mo
Languages Spoken
English
205 Reviews
Write a Review205 Reviews of Alon Katende
April 19, 2024
Alex was really helpful and nice - felt like I drove off the lot understanding my new car and all the extras! the lot understanding my new car and all the extras! More
Other Employees Tagged: Henry Zhu, Alex Piriz
April 19, 2024
We really appreciated Alon’s honesty and patience as we worked through our purchase comparing different trims and specs. It was clear he wanted to make it work for us, but didn’t make us feel pressured in worked through our purchase comparing different trims and specs. It was clear he wanted to make it work for us, but didn’t make us feel pressured in any of those ways associated with car dealership horror stories! We love our new car, and the process was great from Team Smythe! More
Other Employees Tagged: Henry Zhu, Alex Piriz
April 19, 2024
Smythe Volvo provided great assistance in helping me to replace my 2012 S60 T5 which had been serviced by Smythe, with a Certified 2021 S60 Momentum T5 AWD that was in excellent condition and with relative replace my 2012 S60 T5 which had been serviced by Smythe, with a Certified 2021 S60 Momentum T5 AWD that was in excellent condition and with relatively low miles. I did discuss with Tom Coward in Service options for extending the life of my 2012, but when comparing the 2021 versus the 2012, I decided to replace the 2012. Tom also assisted in installing the Sensus Navigation system in the 2021. Alon Katende provided friendly, no pressure, and knowledgeable advice on the 2021 S60 and I was very grateful for the generous trade in price that was offered for the 2012, and I paid cash for the 2021. Abood Katib in Finance discussed the extended Volvo warranty (out to 100k) along with other coverages - and I took them all! Alex Piriz was my Delivery Specialist, and he took me on a final tour of the vehicle and installed Apple Play for me. Overall, a very enjoyable experience and I'm very pleased with my new vehicle. More
Other Employees Tagged: Tom Coward, Abood Katib, Alex Piriz
April 09, 2024
Alon in sales was very thorough, kind, and helpful. Don also did a great job helping me out when it was time to pick up the new car. Santiago was very friendly and efficient as well. Thanks for everyt Don also did a great job helping me out when it was time to pick up the new car. Santiago was very friendly and efficient as well. Thanks for everything. More
Other Employees Tagged: Santiago Piriz, Don Cheong-A-Shack
April 03, 2024
Alon is excellent and very nice to work with! He is patient and kind!! Highly recommend. He is patient and kind!! Highly recommend. More
Other Employees Tagged: Neil Amaral
April 02, 2024
Don was fantastic! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! More
Other Employees Tagged: Santiago Piriz, Don Cheong-A-Shack
March 22, 2024
Many thanks to Alon, Alex, and Henry for their truly great customer service and patience. great customer service and patience. More
Other Employees Tagged: Henry Zhu, Alex Piriz
March 18, 2024
Great service - salesperson, Alon, knew we didn’t have a lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! More
Other Employees Tagged: Henry Zhu , Don in delivery - 5 stars also
March 08, 2024
Excellent customer service and professionalism and I would recommend to everyone looking for a Volvo would recommend to everyone looking for a Volvo More
Other Employees Tagged: Jean Delva, Serenity Barber