Alvin Downer | Page 6

David Windholz and Alvin Downer did a great job. This was the best experience I've ever had in purchasing a car. I was looking for a 1 or 2 year old S Class and found one on line at Atlanta Classic This was the best experience I've ever had in purchasing a car. I was looking for a 1 or 2 year old S Class and found one on line at Atlanta Classic Cars that fit the bill. David responded immediately to my email inquiry and we scheduled a test drive. I explained that I was not ready to buy and even though David was eager to make a deal he did not try to pressure me. He was thoroughly pleasant and professional. David called later that day and we ended up negotiating a deal via email, which was a good experience. My wife and I returned to the dealership that evening and met with Alvin Downer to complete the transaction. Alvin was well prepared and aware of all the items David and I had agreed on. Alvin was extremely helpful and answered all our questions and concerns. The impression that Alvin made was that he could not do enough for his customer. Even though it was well past closing time, he took his time showing us all the things we needed to know about the operation of the car. I went back to the dealership the following Saturday to attend a class for new owners that helped explain some of the new technology. That was a nice touch. The employees that conducted the class were all friendly and patient. I also had a chance to interact with David and Alvin some more and was again impressed by their attitude towards customer service. All together it amounted to a great experience. More

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