Alvin Downer
Alvin Downer at Mercedes-Benz of Atlanta Northeast
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Alvin Downer

Internet Sales Manager

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Alvin Downer

January 31, 2024

Dealership Rating
Employee Rating

Alvin’s professionalism and willingness to assist was unmatched. He listened to every thing I said and worked to close the deal. His customer service is stellar and he is definitely a salesman that I w More

by Erykhah86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr. Nabors

October 14, 2023

Dealership Rating
Employee Rating

My experience was top notch from my 1st phone call to closing the sell! Everyone was courteous and very professional. More

by ncarr05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lewis

Oct 14, 2023

ncarr05 responded

Alvin Downer was great!

April 18, 2023

Dealership Rating
Employee Rating

Alvin Downer was great to work with. He was helpful and kind. I did feel a tad bit rushed but I will say that once we met him face to face we loved his energy and willingness to help us. More

by Beatrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lewis

November 25, 2022

Dealership Rating
Employee Rating

Thank you so much Alvin, you always look out for me and make sure I get what I want. I always leave Mercedes- Benz of Atlanta Northeast with a big smile on my face😀! Thanks to everyone that contribute to More

by Khadija
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lewis

August 11, 2022

Dealership Rating
Employee Rating

Alvin was great and transparent throughout the entire sale process. It's simply his style! We are more than happy to still be in MB family. More

by andredyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Alvin was very professional, knowledgeable, and caring in the sales process. I found him very relatable and honest. If something was not a feature of the car, he said so. He didn't try to deflect or bend the More

by hopkins2240
Recommend Dealer
Yes

January 25, 2021

Dealership Rating
Employee Rating

great service very professional, explain how vehicle operates worked with Alvin before provides exceptional service good at what he does very knowledgeable about vehicle well done More

by bessie_christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 stars review regarding Alvin!

July 08, 2020

Dealership Rating

To commend Alvin Downer in Sales and Bobby Waites in Service I worked with Alvin Downer. He was smooth friendly, polite and professional. He did show some flexibility in negotiation, but he had the company's bes More

by wilfredthesaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Waites

July 01, 2020

Dealership Rating
Employee Rating

I was impressed with the dealership and Alvin Downer was exceptional -- going beyond and above to meet my needs. He explained things every step through the process and kept me engaged with his knowledge of More

by DGrady
Recommend Dealer
Yes

June 12, 2020

Dealership Rating
Employee Rating

Mr. Kim got me my dream car in about an hour! He was personable, friendly, and met my needs. I needed to get out of an upside-down deal and he worked it out for me! I am glad to be a part of the M More

by T. Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Kim, Levi Lewis

Jun 17, 2020

Mercedes-Benz of Atlanta Northeast responded

Thank you so much for taking the time to write this review on our dealership and your experience with Danny! We are thrilled to know he took such great care of you. Congratulations on your newly acquired vehicle; we hope you thoroughly enjoy it. We look forward to seeing you here again!

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