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Aly Thompson

Overview Reviews (58) Inventory (535)

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Aly Thompson

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Aly Thompson

Service BDC

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9

58 Reviews

Overview Reviews (58) Inventory (535)

4.9

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Aly Thompson

April 05, 2025

Dealership Rating

Employee Rating

Aly is a dedicated rockstar committed to customer service and solution focus. The service department technicians that work on the vehicles are dishonest and not to be trusted. Their recommendations don’t eve and solution focus. The service department technicians that work on the vehicles are dishonest and not to be trusted. Their recommendations don’t even match the inspections they complete. Aly would be the only person to trust at that dealership. More

by Laura

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Apr 07, 2025 -

Oakes Kia responded

Laura, thank you for recognizing Aly's dedication to customer service. We're concerned about your feedback regarding the technicians and would like to address this issue further. Please feel free to reach out so we can discuss it in more detail. Thank you, Rachel Huff - BDC Director - (816) 474-2900

Apr 10, 2025 -

Laura responded

Good morning I did return your phone call. I called three times. I also left a message with the front desk but did not receive a return phone call from you Rachel. Thank you very much for the opportunity to connect. Unfortunately, it goes two ways and has to be reciprocated.

March 14, 2024

Dealership Rating

Employee Rating

great service dept. with very nice people who took awesome care of us and our car. with very nice people who took awesome care of us and our car. More

by gruberk153

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Brooklynn Enfield, Lyric Greene

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Mar 15, 2024 -

Oakes Kia responded

It was our pleasure to assist you. Thank you from all of us here at Oakes Kia!

March 07, 2024

Dealership Rating

Employee Rating

The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints. busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints. More

by GRANDMAH50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl

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Mar 08, 2024 -

Oakes Kia responded

We appreciate your patience and understanding during our busy times at Oakes Kia. We're glad to know that despite the wait, you had a positive experience with us. Thanks for leaving a review!

February 15, 2024

Dealership Rating

Employee Rating

Excellent Service! The time they spend with you explaining everything is exceptional. Highly recommended to others! The time they spend with you explaining everything is exceptional. Highly recommended to others! More

by AGAITAN798

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene, Jarrod Bolling

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Feb 15, 2024 -

Oakes Kia responded

We're delighted to know you found our service excellent and appreciated the time we took to explain everything at Oakes Kia. Thanks for recommending us!

February 08, 2024

Dealership Rating

Employee Rating

The location is convenient. The staff is friendly and helpful. The waiting area is clean and comfortable. The staff is friendly and helpful. The waiting area is clean and comfortable. More

by CONNIEMILLS50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene, Jared

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Feb 08, 2024 -

Oakes Kia responded

We're delighted to know you found our location convenient and staff friendly at Oakes Kia. We strive for a clean, comfortable environment so your feedback is much appreciated!

February 07, 2024

Dealership Rating

Employee Rating

The best dealer experience I’ve had in all my car shopping experience do recommend shopping experience do recommend More

by RAMON.ACEVEDO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene

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Feb 08, 2024 -

Oakes Kia responded

Ramon, your high praise means the world to us here at Oakes Kia. Thank you for recommending our team!

February 05, 2024

Dealership Rating

Employee Rating

Oakes Kia service staff have always been very helpful to me. They answer my questions in terms my non-mechanical brain can understand and treat me respectfully. me. They answer my questions in terms my non-mechanical brain can understand and treat me respectfully. More

by jessieteacher53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2024 -

Oakes Kia responded

Jessie, we're glad to know our team at Oakes Kia has been helpful and respectful. We always aim to explain things in a way that everyone can understand! Thanks for your review.

January 27, 2024

Dealership Rating

Employee Rating

Aly in service is awesome! !! She always gets me taken care of. Will always returb to oakes kia !! She always gets me taken care of. Will always returb to oakes kia More

by Justdance200212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene

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Jan 29, 2024 -

Oakes Kia responded

There is nothing better than a great review. Thanks for giving Oakes Kia your business, we will make sure your kudos reach Aly.

January 27, 2024

Dealership Rating

Employee Rating

They took care of my vehicle in a timely manner and was friendly to me. friendly to me. More

by PASTORJPARKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene

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Jan 29, 2024 -

Oakes Kia responded

It makes us proud to hear that you had a 5-star-worthy experience at Oakes Kia! Thank you for your feedback!

January 27, 2024

Dealership Rating

Employee Rating

They are so sweet. They answered all my questions and got me in and out quickly They answered all my questions and got me in and out quickly More

by JAELYNERIVERS101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Rosendahl, Olivia Dennis, Mikayla King , Lyric Greene

Report | Print

Jan 29, 2024 -

Oakes Kia responded

Thank you for the review, Jaelyne! We hope to see you back again at Oakes Kia!

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