Alyssa Elery
Alyssa Elery at INFINITI of Gwinnett

Alyssa Elery | Page 2

Service Advisor

INFINITI of Gwinnett

3090 Satellite Blvd
Duluth, GA 30096

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23 Reviews
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23 Reviews

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23 Reviews of Alyssa Elery

October 24, 2022

Dealership Rating
Employee Rating

Mark is a respectful professional and an efficient listener. We appreciated the way he conducted business, making every effort to respect our time while assessing our needs. The entire process felt ea More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Preston , Sam Ghazal

Oct 27, 2022

INFINITI of Gwinnett responded

Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Gwinnett!

October 15, 2022

Dealership Rating
Employee Rating

Mark was fantastic. He spent a lot of time showing me the new QX60s and making sure I knew all about them. The QX60 I wanted is almost impossible to find and he and Jana More

by Angela M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

INFINITI of Gwinnett responded

Angela, thank you for your kind words and this wonderful review!

September 22, 2022

Dealership Rating
Employee Rating

This was the first time that I had been to the dealership and even before I came I called about my concerns and I was encourage to bring my Q 50 Infiniti to the dealership and the appointment was made Immedi More

by danash95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

INFINITI of Gwinnett responded

Danash95, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2022

Dealership Rating
Employee Rating

Darryl makes the whole process of buying a car, easier and lighter. He is very knowledgeable and has a great way of teaching us about the new car. More

by Bia6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jana Tahirovic, Darryl Ferguson , Dragan Cvorovic

Sep 12, 2022

Bia6 responded

Darryl makes the whole process of buying a car, easier and lighter. He is very knowledgeable and has a great way of teaching us about the new car.

August 02, 2022

Dealership Rating
Employee Rating

I was greeted with a smile by Mr. M. Preston. He was friendly and knowledgeable of the vehicles I asked about. He took the time to show a selection of vehicles and narrowed each one More

by Khandigirl003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Goran Cisic, Mark Preston

Aug 05, 2022

INFINITI of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience!

July 23, 2022

Dealership Rating
Employee Rating

Everyone was kind, professional, knowledgable and courteous. Good experience for my wife and I in buying her a new vehicle. The only hiccup the dealership had was that they were supposed to provide More

by TedA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Ferguson , Dragan Cvorovic

Jul 29, 2022

INFINITI of Gwinnett responded

Thank you again for taking the time to let us know how we did. We will address your concern.

Jul 29, 2022

INFINITI of Gwinnett responded

You are correct sir, please come by anytime and see Darryl. We will make sure that your vehicle tank is full. Dragan Cvorovic Infiniti of Gwinnett

Jul 29, 2022

TedA responded

You people are clueless. Do you even read the e mails before sending a programmed response?

April 15, 2022

Dealership Rating
Employee Rating

I had a great experience today. I came in and traded my QX56, and the Sales representative Mark Preston handled the entire situation perfectly, which made it very easy for me. More

by Marcellus Palmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Goran Cisic, Mark Preston , The dude who helped me with the trade-In and the guy who gave me the loaner, and the guy who did the transaction cleaned my loaner out. They all did an excellent job as well..I just did not get their names.

May 18, 2022

INFINITI of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We are honored to have your recommendation! We hope to see you again for all of your INFINITI needs.

March 26, 2022

Dealership Rating
Employee Rating

Great all around store to purchase and have your vehicle serviced at! Will be back again! More

by M_MONAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2022

INFINITI of Gwinnett responded

M_monahan, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Gwinnett! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2022

Dealership Rating
Employee Rating

Mark spotted us in the parking lot, took us into his office and took the best care of us until we pulled off in my new car. He is 100% salesman but what I liked is that he seemed to really want to help More

by nautallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Preston , Sam Ghazal

Mar 16, 2022

INFINITI of Gwinnett responded

Nautallen, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Gwinnett. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 12, 2022

Dealership Rating
Employee Rating

The last visit was very disappointing and disturbing to me. It mostly had to do with the treatment I received before I arrived at the service center. To tell you the honest truth if there were another de More

by mwilkerson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 12, 2022

INFINITI of Gwinnett responded

Ms. Wilkerson, we deeply apologize that the reaction you received was that your concern was not an emergency. We value all our clients and feel honored when you want to bring your vehicle to us. We will address your concern with our team and provide additional training to ensure something like that does not occur again. We do hope you will continue to come to us for your service needs. Thank you, Infiniti of Gwinnett

Jan 12, 2022

mwilkerson3 responded

Thank you for your response.

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