Alyssa Elery | Page 2

This was the first time that I had been to the dealership and even before I came I called about my concerns and I was encourage to bring my Q 50 Infiniti to the dealership and the appointment was made Immedi and even before I came I called about my concerns and I was encourage to bring my Q 50 Infiniti to the dealership and the appointment was made Immediately by the service consultant. During the time that my car was there I was given a loaner vehicle until my vehicle had been Repaired it was a great experience and I would highly recommend my friends and love ones to this dealership More

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Darryl makes the whole process of buying a car, easier and lighter. He is very knowledgeable and has a great way of teaching us about the new car. and lighter. He is very knowledgeable and has a great way of teaching us about the new car. More

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I was greeted with a smile by Mr. M. Preston. He was friendly and knowledgeable of the vehicles I asked about. He took the time to show a selection of vehicles and narrowed each one M. Preston. He was friendly and knowledgeable of the vehicles I asked about. He took the time to show a selection of vehicles and narrowed each one down from the year, price, color and amenities. I was sold. Thanks, Mr. Preston for being a great sales consultant. More

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Everyone was kind, professional, knowledgable and courteous. Good experience for my wife and I in buying her a new vehicle. The only hiccup the dealership had was that they were supposed to provide courteous. Good experience for my wife and I in buying her a new vehicle. The only hiccup the dealership had was that they were supposed to provide the car to us with a full tank of gas when we picked it up, and when we did pick up the car and drove away, we noticed that there was only 1/4 tank of gas. Not a huge deal, but a miss nonetheless. More

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I had a great experience today. I came in and traded my QX56, and the Sales representative Mark Preston handled the entire situation perfectly, which made it very easy for me. I came in and traded my QX56, and the Sales representative Mark Preston handled the entire situation perfectly, which made it very easy for me. More

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Great all around store to purchase and have your vehicle serviced at! Will be back again! serviced at! Will be back again! More

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Mark spotted us in the parking lot, took us into his office and took the best care of us until we pulled off in my new car. He is 100% salesman but what I liked is that he seemed to really want to help office and took the best care of us until we pulled off in my new car. He is 100% salesman but what I liked is that he seemed to really want to help us make the right decision for US. He definitely took my circumstances in consideration while he advised and gave the options. He performed multiple searches of the inventory and brought out several cars for me to check out to make sure I had multiple options. Mark helped me walk out with my perfect starter luxury car and I definitely appreciate it! More

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The last visit was very disappointing and disturbing to me. It mostly had to do with the treatment I received before I arrived at the service center. To tell you the honest truth if there were another de me. It mostly had to do with the treatment I received before I arrived at the service center. To tell you the honest truth if there were another dealer/service center in the area I would not return to your shop. When I called with an emergency the girl in your service center was rather rude to me, telling me that my top being stuck in operation was not an emergency, even though it was about to storm outside. I did get the problem solved by your team once I arrived and did appreciate that the tech was able to reset it. When I first bought my car and started having service at your shop, I thought it was the best experience, everyone was personable and made me feel as if I was your only customer. In the few years since, I do not get the same customer service feeling. I will say that something has changed in your office. They also Always try to up sale me! More

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My customer rep was a delight! She communicated daily about my vehicle and reassured me that she’d get to the root of the problem….so far, so good about my vehicle and reassured me that she’d get to the root of the problem….so far, so good More

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Wonderful friendly and helpful staff. Very clean and beautiful facility. Large inventory of clean new and used vehicles. Mark Preston was awesome! His product knowledge and pre and post sales follow- beautiful facility. Large inventory of clean new and used vehicles. Mark Preston was awesome! His product knowledge and pre and post sales follow-up was outstanding. He puts a lot of pride and dedication into his job and it clearly shows. Goran in Finance and Alyssa in Service were very helpful and a pleasure to work with as well. Thanks again! More

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