Alyssa Franks | Page 8

Great Experience Our Service Rep was friendly and very helpful. Aside from the technical part of her job, taking in vehicles and writing service orders, she was helpfu Our Service Rep was friendly and very helpful. Aside from the technical part of her job, taking in vehicles and writing service orders, she was helpful in facilitating our designs on finding a place to eat breakfast. She also made us aware of VW's Uber service to and from the dealership while my vehicle was worked on. She communicated clearly and timely. It was truly appreciated and made a mundane experience feel special. Nice touch VW of Naples and Ms. Franks. More

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