Alyssa Roybal | Page 21

Just be aware that "The Clement Way" is their attempt to charge you $1,500 for a service plan that you may or may not want, and certainly didn't ask for. This extra attempted charge was not disclosed durin charge you $1,500 for a service plan that you may or may not want, and certainly didn't ask for. This extra attempted charge was not disclosed during the negotiation process until after we had driven to the dealership, test drove the car and committed to the purchase at the MSRP. I had to argue with the sales manager and then walk out of the showroom to get him to remove it. It didn't have to go that way. Otherwise, I was pleased with the salesman, finance manager, etc. More

by Forester123 Verified Customer Verified Customer

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All my concerns were addressed and listen too when I talked to the service advisor. talked to the service advisor. More

by rbdodge99 Verified Customer Verified Customer

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Had appointment for my repair on Tuesday, September 12 at 11am. My car was not even looked at until Wednesday, September 20. Then it wasn't repaired until Monday, September 25. 11am. My car was not even looked at until Wednesday, September 20. Then it wasn't repaired until Monday, September 25. More

by Sofficer77 Verified Customer Verified Customer

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Alyssa was extremely helpful and patient with me, as she worked to get me the best deal on tires. worked to get me the best deal on tires. More

by misfitzsalon Verified Customer Verified Customer

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Very pleased with the service dept, have only had oil change-maintenance appointments..one thing that would make visits exceptional .. a car wash before returning the the car to me … this would make me V change-maintenance appointments..one thing that would make visits exceptional .. a car wash before returning the the car to me … this would make me Very happy & wouldn’t cost the dealer anything. More

by alspaughkathy Verified Customer Verified Customer

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Every thing you do, your crew does so well! Many thanks! They are so delightful! Many thanks! They are so delightful! More

by jmmcook123 Verified Customer Verified Customer

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Alyssa is amazing, she is who I ask for every time I go in for service. I trust her and know she will get things taken care of. Keep up the great work Alyssa, you are doing wonderful! in for service. I trust her and know she will get things taken care of. Keep up the great work Alyssa, you are doing wonderful! More

by Beck Verified Customer Verified Customer

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Alyssa is great! Very helpful and always has a great attitude. Clement is a great dealership and does a fantastic job servicing our vehicle. They will always be my fi Very helpful and always has a great attitude. Clement is a great dealership and does a fantastic job servicing our vehicle. They will always be my first choice when I need a car. More

by Pyromrl Verified Customer Verified Customer

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Always great workmanship and customer service. I would have given a 5 star review but even making an appointment I waited 2.5 hours for an oil change. I think this is completely unacceptable. I would have given a 5 star review but even making an appointment I waited 2.5 hours for an oil change. I think this is completely unacceptable. More

by maria-sunshine Verified Customer Verified Customer

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Not happy and do not plan on ever returning despite the only good service we received was from the sales team. The service department is lacking at best. It’s a shame because Jeremy and the finance team only good service we received was from the sales team. The service department is lacking at best. It’s a shame because Jeremy and the finance team were great. More

by locatr2 Verified Customer Verified Customer

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