Alyssa Roybal
Alyssa Roybal at Clement Hyundai

Alyssa Roybal | Page 22

Service Advisor

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

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4.5
349 Reviews
4.5

349 Reviews

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349 Reviews of Alyssa Roybal

October 03, 2023

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Employee Rating

Very pleased with the service dept, have only had oil change-maintenance appointments..one thing that would make visits exceptional .. a car wash before returning the the car to me … this would make me V More

by alspaughkathy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 03, 2023

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

October 02, 2023

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Every thing you do, your crew does so well! Many thanks! They are so delightful! More

by jmmcook123
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Recommend Dealer
Yes

Other Employees Tagged: Michael Arnold, Byron Green, Michael Squires

Oct 02, 2023

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to have been of help. Feel free to let us know if we can be of help in the future. Take care! Sincerely, Your Friends at Clement Hyundai

September 30, 2023

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Alyssa is amazing, she is who I ask for every time I go in for service. I trust her and know she will get things taken care of. Keep up the great work Alyssa, you are doing wonderful! More

by Beck
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Recommend Dealer
Yes
Oct 02, 2023

Clement Hyundai responded

Hello Beck, thank you for leaving us a five star review. Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

September 25, 2023

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Alyssa is great! Very helpful and always has a great attitude. Clement is a great dealership and does a fantastic job servicing our vehicle. They will always be my fi More

by Pyromrl
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

September 24, 2023

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Always great workmanship and customer service. I would have given a 5 star review but even making an appointment I waited 2.5 hours for an oil change. I think this is completely unacceptable. More

by maria-sunshine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay Brown , Byron Green, Kevin Ormsbee

Sep 25, 2023

Clement Hyundai responded

Hello Maria, thank you for taking the time to leave a review and for the feedback. We apologize for the long wait time. Unfortunately we cannot always predict how long things will take. We are constantly striving to better our department and we value your feedback. Sincerely, Your Friends at Clement Hyundai

September 24, 2023

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Not happy and do not plan on ever returning despite the only good service we received was from the sales team. The service department is lacking at best. It’s a shame because Jeremy and the finance team More

by locatr2
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Recommend Dealer
No

Other Employees Tagged: Byron Green, Jeff Jackman, Jeremy Null

Sep 26, 2023

Clement Hyundai responded

I apologize for the issues you experienced in my store please contact me at chris.bone@clementhyundai.com to see what i can do to help you out and make this right for you

September 22, 2023

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Good service, but consistently next to impossible to contact service department by phone. Very frustrating. Placed on hold for many minutes and then disconnected. Several times. More

by bobjefferson71
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Recommend Dealer
Yes

Other Employees Tagged: Matt Collins

Sep 22, 2023

Clement Hyundai responded

Hello Bob, thank you for taking the time to leave us a review and for the feedback. You are a valuable customer and we value your feedback. We will use it to better our department. If you have any other concerns, feel free to reach out to us. Sincerely, Your Friends at Clement Hyundai

September 16, 2023

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customer relations is not a priority. I purchased a new car and there are issues now including an alarm going off even though I have my seat belt on. I’ve also have a squeaky driver seat More

by psm8295
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Recommend Dealer
No
Sep 18, 2023

Clement Hyundai responded

you missed your appointment and we worked it in the next day without an appointment so how is that not good customer relations and not a priority since we got the car in without an appointment and put you ahead of the others that did have an appointment. we ordered the trim panel your talking about and once it arrives we will install it we are waiting on the manufacture to sent the part. we can not get any of this issues your describing to happen when the car was here we have pictures and video documentation that was sent to hyundai. you walked the car before you bought it and the paint was the way it was yet now your complaining about. we did not paint the car but again have reached out to the manufacturer on the new car since we do not paint them to see what they will do to help you. I have asked you to contact me directly with any issues but have yet to hear from you so again please contact me chris.bone@clementhyundai.com or call my office at (636) 887-8711

September 13, 2023

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I have always been treated with respect and courtesy at Clement Hyundai. The service department had me in and out in reasonable time even though I arrived early for my appointment. No complaints here! More

by terrimjk
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Recommend Dealer
Yes
Sep 13, 2023

Clement Hyundai responded

Hello Terri, thank you for taking the time to leave us a review. We always strive to be timely and we are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Take care! Sincerely, Your Friends at Clement Hyundai

September 13, 2023

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Service is great every time. That Byron is a top notch guy. 10/10 recommend. More

by alexisstoehr23
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Recommend Dealer
Yes

Other Employees Tagged: Jay Brown , Byron Green, Kevin Ormsbee

Sep 13, 2023

Clement Hyundai responded

Hello Alexis, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

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