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Alyssa Roybal

Overview Reviews (349)

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Alyssa Roybal

Alyssa Roybal | Page 25

Service Advisor

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

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4.5

349 Reviews

Overview Reviews (349)

4.5

349 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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349 Reviews of Alyssa Roybal

July 21, 2023

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Employee Rating

Unable to schedule service within 8 weeks, first time service schedule , I told them that was too long, after waiting and forced over my mileage for service they decided to close for holiday, this forced service schedule , I told them that was too long, after waiting and forced over my mileage for service they decided to close for holiday, this forced me to reschedule but was again forced 8 weeks out resulting in at least 1000 miles beyond my mileage for service. More

by simms013

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jay Brown , Chris Bone, Randy Delgado, Byron Green, Jeff Jackman, Dr. Donte Kara, Kevin Ormsbee, Logan Rabushka

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Jul 21, 2023 -

Clement Hyundai responded

I'm sorry for the delay in scheduling please contact me directly at chris.bone@clementhyundai.com and I would be glad to see what I can do to help you out. Thank you, Chris

July 19, 2023

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Employee Rating

Alyssa is great she listens and was very helpful and persistent in getting answers to my questions for last service regarding recall and a part on order I’ll be asking for her from now on. persistent in getting answers to my questions for last service regarding recall and a part on order I’ll be asking for her from now on. More

by llf62

Verified Customer

Recommend Dealer

Yes

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Jul 20, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

July 19, 2023

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Friendly service people who know there business short wait times. Nice snacks great place I would recommend to my friends. wait times. Nice snacks great place I would recommend to my friends. More

by bmilam1960

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Byron Green

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Jul 19, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

July 17, 2023

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Excellent service, and kick turn around. I also got. car service pick-up so I didn’t have to wait in lobby. I also got. car service pick-up so I didn’t have to wait in lobby. More

by griffenkari

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jay Brown

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Jul 17, 2023 -

Clement Hyundai responded

Hello Griff, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerley, Your Friends at Clement Hyundai

July 14, 2023

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Alyssa was very nice & kept me informed on my car. My service was very fast and my car was done quickly. My service was very fast and my car was done quickly. More

by lisaalyssa93

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jul 14, 2023 -

Clement Hyundai responded

Hello Lisa, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

July 08, 2023

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Wow is all I can say the store was clean, they gave me a ride home and picked me up when it was done great job ride home and picked me up when it was done great job More

by st1cbon1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jay Brown , Chris Bone, Byron Green, Kevin Ormsbee

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Jul 10, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review. We are happy to have been of help. Feel free to let us know if we can be of help in the future. Take care! Sincerely, Your Friends at Clement Hyundai

July 07, 2023

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Courteous and friendly everything they work on is explained in detail . Estimated time for completion was accurate. explained in detail . Estimated time for completion was accurate. More

by llf62

Verified Customer

Recommend Dealer

Yes

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Jul 07, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review! We are always happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

July 06, 2023

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My issue was handled quickly and Alyssa was great! It was my first interaction with the dealership and was a pleasant experience. It was my first interaction with the dealership and was a pleasant experience. More

by hdbueller

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

July 05, 2023

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Employee Rating

Very professional dealership! Alyssa was very helpful in making sure that my service was carried out correctly and in an acceptable timeframe! Alyssa was very helpful in making sure that my service was carried out correctly and in an acceptable timeframe! More

by megmisch1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2023 -

Clement Hyundai responded

Hello Meg, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

July 02, 2023

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Definitely more expensive then other dealerships for an oil change and tire rotation, $130 for an Elantra. I don’t pay that for my other vehicles. We will not be back for that reason. oil change and tire rotation, $130 for an Elantra. I don’t pay that for my other vehicles. We will not be back for that reason. More

by danied_21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 03, 2023 -

Clement Hyundai responded

Hello, thank you for taking the time to leave us a review and for the feedback. We are sorry to hear that and hope we can make it right in the future. Sincerely, Your Friends at Clement Hyundai