Alyssa Roybal
Alyssa Roybal at Clement Hyundai

Alyssa Roybal | Page 6

Service Advisor

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

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4.6
343 Reviews
4.6

343 Reviews

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343 Reviews of Alyssa Roybal

July 04, 2025

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Employee Rating

I had issues with scheduling my appointment and when I came in it took all day for my oil change. I was not offered a car and I'm never able to get one because they are all gone. I would just once like to More

by phelpskl
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Jul 09, 2025

Clement Hyundai responded

Hi phelpskl, Thank you for sharing your experience. I’m sorry to hear about the scheduling issues, the long wait for your oil change, and that you weren’t able to take advantage of our loaner vehicle perk. We know your time is valuable, and it’s not acceptable that you had to wait for drop-off and again at checkout without clear updates. We’re working to improve our appointment process and increase loaner availability so this doesn’t happen again. If you’d like to discuss your visit in more detail, please use the “Contact Us” form on our website to reach out. We’ll do our very best to review your case and make your next service visit smooth and stress-free. Thank you for your feedback—your insights help us get better. Sincerely, Your Friends at Clement Hyundai

June 25, 2025

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Employee Rating

This was my first experience buying a brand new car. Excellent customer service from the time I walked in to actually purchasing. The service department goes above and beyond to assist in whatever you n More

by cindykuecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown , Mark McBee, Kevin Ormsbee, Tyler Rodriguez, Ashley

Jun 26, 2025

Clement Hyundai responded

Hello CindyKuecker, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

June 17, 2025

Dealership Rating
Employee Rating

Very kind and in the end it all worked out! ! Battery and cabin filter added to car without our OK. A misunderstanding with a return call needed to approve. Steve offered to take the battery out More

by JCZUCHNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Clement Hyundai responded

Hi JCZUCHNA, Thank you for taking the time to leave us a review and for giving us the opportunity to make things right. We're glad to hear that Steve was able to help resolve the misunderstanding and offer a fair solution. We appreciate your patience and understanding, and we’ll use this feedback as a reminder to double-check communications moving forward. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for your trust and kind words—we look forward to serving you again in the future! Sincerely, Your Friends at Clement Hyundai

June 11, 2025

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Employee Rating

I was treated with respect and my time, the place was very clean . I waited for my vehicle and it was done quickly. Everyone was very polite and friendly and helpful More

by stlcathy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 18, 2025

Clement Hyundai responded

Hello Stlcathy, thank you for taking the time to leave us a review and for sharing your positive experience with our team memebers! We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

February 10, 2025

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Employee Rating

Part of the service appointment was not completed. The issues were not reported to me. The service manager was not very polite. More

by drxp
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 04, 2025

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Aaaaaaaaaaaaa a a a. A a a a a a a a a a a a More

by DENNISstanton1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2025

Dealership Rating
Employee Rating

Very polite and nice she is explained where to go while waiting for service to be completed More

by rsprague2012
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2025

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Car is still under warranty with only 5,000 miles on it. Dealers such as Clement and St. Charles Automotive cannot find the problem with my inside lights that go on and off intermittently. And the brake p More

by debmike71287
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Service Communication
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
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We always receive top treatment from the personnel that we near and interact with at Clement Hyundai. More

by Shawna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bone

Jan 22, 2025

Clement Hyundai responded

Hello Shawna, thank you for leaving us a review. We value your feedback. Feel free to let us know if we can be of help in the future. Take care! Sincerely, Your Friends at Clement Hyundai

January 10, 2025

Dealership Rating
Employee Rating

Professional service department, clean and comfortable waiting area with complimentary coffee, tea and water. Vending machine is available. More

by TigerSoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Clement Hyundai responded

Hello TigerSoul, thank you for those kind words and for taking the time to leave us a review. We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

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