Alyssa Roybal | Page 7

Part of the service appointment was not completed. The issues were not reported to me. The service manager was not very polite. The issues were not reported to me. The service manager was not very polite. More

by drxp Verified Customer Verified Customer

Report | Print

Aaaaaaaaaaaaa a a a. A a a a a a a a a a a a A a a a a a a a a a a a More

by DENNISstanton1 Verified Customer Verified Customer

Report | Print

Very polite and nice she is explained where to go while waiting for service to be completed waiting for service to be completed More

by rsprague2012 Verified Customer Verified Customer

Report | Print

Car is still under warranty with only 5,000 miles on it. Dealers such as Clement and St. Charles Automotive cannot find the problem with my inside lights that go on and off intermittently. And the brake p Dealers such as Clement and St. Charles Automotive cannot find the problem with my inside lights that go on and off intermittently. And the brake pedal is so hard to press down to start the car sometimes. The battery was completely dead at being only 5 months old. Some of the questions below do not apply to me - you should have a category that has N/A. More

by debmike71287 Verified Customer Verified Customer

Report | Print

We always receive top treatment from the personnel that we near and interact with at Clement Hyundai. we near and interact with at Clement Hyundai. More

by Shawna Verified Customer Verified Customer

Report | Print

Professional service department, clean and comfortable waiting area with complimentary coffee, tea and water. Vending machine is available. waiting area with complimentary coffee, tea and water. Vending machine is available. More

by TigerSoul Verified Customer Verified Customer

Report | Print

She tried to get me to have 2 services done on my car which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t requi which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t required until 120,000 miles. A bold face lie to make money off me. I will NEVER return to this dealer again. More

by Rhondaandmax16 Verified Customer Verified Customer

Report | Print

Have no problems with this dealer let you know what they are doing and what will need to be checked after that if anything are doing and what will need to be checked after that if anything More

by Brian Verified Customer Verified Customer

Report | Print

Miserable experience. Alyssa was the worst. I was charged $200 move than what I agreed to Alyssa was the worst. I was charged $200 move than what I agreed to More

by Rbarclay Verified Customer Verified Customer

Report | Print

Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. They towed it back to their service center and gave me a rental. In the end, they fixed the issue but the problems to get there were ridiculous. Jay the service manager was awesome to me. Overall, 110% would not recommend buying a vehicle here with what I went through and speaking to people waiting in the waiting area buying a vehicle from them. A typical dealership that once they have their money, they are done with you and don’t care. Jay was great though and they did fix my vehicle I just purchased. More

by AP Verified Customer Verified Customer

Report | Print