Nice waiting room and fast service with very pleasant
service reps. The waiting room was a good place to spend time reading with coffee supplied.
service reps. The waiting room was a good place to spend time reading with coffee supplied.
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by anbin
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2025 -
Brattleboro Subaru responded
Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed the comfort of our waiting room and appreciated the coffee and reading space. Our team takes pride in providing fast, friendly service, and it’s wonderful to know our service reps made a positive impression. We look forward to welcoming you back again soon!
always pleasant and helpful.
Very knowledgeable. Very happy with service. Very trustworthy. I always bring my cars to them.
Very knowledgeable. Very happy with service. Very trustworthy. I always bring my cars to them.
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by ANNETTE7
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Brattleboro Subaru responded
Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've consistently had such positive experiences with our team. Being described as pleasant, helpful, knowledgeable, and trustworthy is the highest compliment we could receive. It means the world to us that you choose to bring your cars to us time and time again — we’ll always be here to provide the service you deserve!
The staff is timely (work is done when the promise it),
pay attention to detail and they have a nice way with customers.
pay attention to detail and they have a nice way with customers.
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by johnsklein4
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2025 -
Brattleboro Subaru responded
Thank you so much for your thoughtful feedback! We're proud to hear that our team delivered on their promises with timeliness, precision, and a warm touch. Providing attentive service and treating every customer with care is what we strive for every day. We truly appreciate you taking the time to share your experience—it means a lot to us!
They aim for customer satisfaction each and every time!
Very comfortable having my car serviced here.
Very comfortable having my car serviced here.
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by SLAGEYNICHOLS
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Brattleboro Subaru responded
Thank you for sharing your experience! We're so glad to hear that you feel comfortable bringing your car in and that our commitment to customer satisfaction shines through. It's always our goal to make every visit smooth and reassuring. We appreciate your trust and look forward to seeing you again!
As always dealing with Brattleboro Subaru has been a
pleasant experience. The staff are very attentive, very polite and no exactly what they’re doing..
⭐️⭐️⭐️⭐️⭐️
pleasant experience. The staff are very attentive, very polite and no exactly what they’re doing..
⭐️⭐️⭐️⭐️⭐️
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by kaakaablueeyes
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Brattleboro Subaru responded
Thank you so much for your kind words! We're thrilled to hear that your experience with Brattleboro Subaru continues to be a pleasant one. Our team takes great pride in being attentive, courteous, and knowledgeable, and it's wonderful to know that it shows. We truly appreciate your continued support and look forward to serving you again soon!
Amanda and the folks in the Service Department are great.
Very knowledgeable and great at estimating the time needed for repairs and service. They are very personable and friendly. The Service Department
Very knowledgeable and great at estimating the time needed for repairs and service. They are very personable and friendly. The Service Department is why I keep coming back to Brattleboro Subaru to purchase and service my car. Over the years, my experience has been that pretty much any dealer can sell a car, but it's the service afterward that makes or breaks the dealership's relationship with me. Brattleboro Subaru has figured that out and gives their customers top notch service.
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by Kathy T
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Brattleboro Subaru responded
Thank you so much for your thoughtful and generous review! We're thrilled to hear that Amanda and our Service Department continue to exceed your expectations. Your insight about the importance of service after the sale truly resonates with us—it's a core part of what we strive to deliver every day. Knowing that our team's knowledge, friendliness, and reliability have earned your trust and repeat business means the world to us. We’re honored to be your go-to dealership and look forward to continuing to provide you with top-notch service for years to come!
I have never been disappointed with the service, they are
always friendly, helpful and knowledgeable.
always friendly, helpful and knowledgeable.
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by Ez_Style101
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Brattleboro Subaru responded
Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our team. Being friendly, helpful, and knowledgeable is exactly what we strive for, and knowing we've met that mark means the world to us. Looking forward to continuing to serve you!
my car was serviced quickly and expertly with no issues.
Always a fine experience at this dealership.
Always a fine experience at this dealership.
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by drbushwack05358
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2025 -
Brattleboro Subaru responded
Thank you so much for your kind words! We're thrilled to hear that your service experience was quick, expert, and hassle-free. Providing top-notch care and efficiency is what we strive for every day, and it's wonderful to know we've earned your trust. We look forward to continuing to deliver the same high standard every time you visit!
What might have been a scary and expensive nightmare was
turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficientl
turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficiently, effectively and cheerfully arranged by Amanda. In addition to seeing to her professional responsibilities, Amanda undertook to assuage my worries--with direct, solid information about best and worst case scenarios, the odds of each and the potential cost in both dollars and time. She also helped me, an 82 year-old, to shift my baggage tothe loaner, programmed the GPS to get me to my destination in Vergennes, kept me apprised of developments while the repair/s were being done. Because of Amanda's admirable skills and generous spirit, I was able to enjoy a badly needed respite with friends. Though my Outback is 12 years old, I have driven it fewer than 100,000 miles. I enjoyed the new safety features of my loaner Crosstrek--blind spot camera and lane change beeps and may opt for a new car that has them, In the meantime I have confidence in my current ride--thanks to Brattleboro's repair crew and Amanda's good heart--both great comforts to this senior citizen drive. My thanks to all. Janet Roach
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by jroach1243
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Brattleboro Subaru responded
Thank you so much for sharing your thoughtful and heartfelt review. We're truly honored to have been part of your journey and grateful that Amanda was able to turn a potentially stressful situation into a smooth and reassuring experience. Her dedication to both technical excellence and genuine care shines through in everything she does, and your words beautifully capture that.
We're also glad to hear you enjoyed the safety features of the Crosstrek loaner—it's wonderful that it offered you peace of mind and a glimpse into what newer models can provide. Whether you stick with your trusty Outback or decide to explore something new, we're here to support you every mile of the way.
Your kind words mean the world to our team, and we’ll be sure to pass them along to Amanda and the repair crew. Wishing you many more safe and enjoyable drives—and plenty of relaxing visits with friends!
Morgan was great to work with, as was the entire team.
She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my r
She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my repairs were being completed. They explained the issues in clear, easy to understand language. I appreciated the video that was sent walking me through what was found. I was kept updated throughout the entire process. It was a great experience!
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by JMSOFHFD
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2025 -
Brattleboro Subaru responded
Thanks so much for sharing your experience! We're thrilled to hear that Morgan, Amanda, and the team were able to step up and support you during your emergency repairs. Providing a loaner, clear communication, and that helpful video walkthrough are all part of making sure you feel confident and cared for every step of the way. We're so glad it made a difference—and we’ll be sure to pass along your kind words to the team. Thanks again for trusting us!