Amanda Denyse
Amanda Denyse at Ford of Latham

Amanda Denyse | Page 4

BDC Director

Ford of Latham

702 Troy Schenectady Road
Latham, NY 12110

Contact Me
4.2
43 Reviews
4.2

43 Reviews

Write a Review

43 Reviews of Amanda Denyse

January 02, 2025

Dealership Rating
Employee Rating

From the moment I walked in, one and a half hours late, for my inspection the staff was friendly, and professional. The customer waiting area is neat, clean and well stocked. More

by NELLSONMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don't remember the name of the young lady.

Jan 02, 2025

Ford of Latham responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2024

Dealership Rating
Employee Rating

The service was great and the woman at the service desk was outstanding she does a great job More

by SXFETZKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Ford of Latham responded

Ford of Latham is happy our team could provide you with such excellent service. Thank you for your feedback!

December 08, 2024

Dealership Rating
Employee Rating

Unfortunately my car had an appointment and was not seen for three days a bit of an inconvenience More

by JWILLSEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

Dec 09, 2024

Ford of Latham responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 22, 2024

Dealership Rating
Employee Rating

Valet service was prompt, courteous, friendly and professional. Work was performed as requested. Communication was great. Difficult to improve excellent. More

by JAYATFLOORWORKS
Recommend Dealer
Yes
Nov 23, 2024

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2024

Dealership Rating
Employee Rating

The technician that came to service my car was great to deal with asked me if I had any questions he could answer very good employee to have working for you More

by MRBINKS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2024

Dealership Rating
Employee Rating

Buying a car as a female can be intimidating. Amanda, Grayson, and the rest of the team were great to work with. They accommodated the way I wanted to go about buying my vehicle and did not press More

by SAMANTHAMAY623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hassan , Greyson

Oct 26, 2024

Ford of Latham responded

Great to know our team made you feel at ease during the process. Ford of Latham always aims for a comfortable buying experience. Thank you for sharing your feedback!

October 25, 2024

Dealership Rating
Employee Rating

Awesome Crew! I was able to accomplish all of my goals in a timely manner. More

by VERGENNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ford of Latham responded

Thanks for sharing about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

October 11, 2024

Dealership Rating
Employee Rating

Expectations weren’t properly handled, and there was a large lapse in communication. Yet they stayed accountable and made the situation right. More

by TTHORNTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Ford of Latham responded

Hello, We are glad to know that our team could reach out to assist you, however, we would like to speak with you to address the level of communication you received and additional feedback you may have. Please reach out to us directly so we may discuss this further. Thank you, Customer Support Team Ford of Latham (518) 328-3433

October 08, 2024

Dealership Rating
Employee Rating

Everything I needed to address was totally taken care of. Excellent job.Keep up the good work. More

by MIKEMADSEN121765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarod Nick, Gary Mandrigues , Bob Jackson the Man.

Oct 08, 2024

Ford of Latham responded

Ford of Latham appreciates your feedback. We're pleased we could assist you fully.

October 05, 2024

Dealership Rating
Employee Rating

Dealership was new and modern but an oil change and inspection took almost 2 hours with no other people waiting in the waiting room More

by 314NISCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Long, Wyatt Borwick

Oct 06, 2024

Ford of Latham responded

Thanks for sharing your experience. I'm sorry to hear about the delay with your oil change and inspection at Ford of Latham. If you need further assistance, feel free to reach out.

...
4

Dealership Inventory (203 Vehicles)

used 2021 Volkswagen Tiguan car, priced at $16,264
2021 Volkswagen Tiguan
used
Atlantic Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 GMC Sierra 2500 car, priced at $84,900
2024 GMC Sierra 2500
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $44,950
2023 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2020 Nissan Rogue car, priced at $16,347
2020 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-250 car, priced at $48,851
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2023 Kia Sportage car, priced at $24,398
2023 Kia Sportage
used
Sapphire Blue exterior
Automatic
All-wheel Drive