Amanda Newton | Page 7

Fast efficient service. Great customer communication . Waiting area was pleasant. There were only sweet snacks provided. I would suggest chips or something not sweet, Great customer communication . Waiting area was pleasant. There were only sweet snacks provided. I would suggest chips or something not sweet, More

by ginibc7 Verified Customer Verified Customer

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To pay over 100 dollars just for an oil change is utterly ridiculous. I will not be back. ridiculous. I will not be back. More

by lyonsm12 Verified Customer Verified Customer

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The advisors at the dealership are friendly and respectful. The only note I have is that it took about 3 hours for an oil change/tire rotation, so plan accordingly. respectful. The only note I have is that it took about 3 hours for an oil change/tire rotation, so plan accordingly. More

by elsavrochow Verified Customer Verified Customer

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Toyota McDonald is a 10 out of 10 love the service there really good employees there. really good employees there. More

by Raymond.beast13 Verified Customer Verified Customer

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Setting up the appointment with easy, Amanda was very courteous when I checked in. The car was available when I was told. courteous when I checked in. The car was available when I was told. More

by john_essiereyna Verified Customer Verified Customer

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IT WAS A PLESANT EXPERIENCE, EXCEPT THERE WAS NO CONTACT WITH A MECHANIC TO DESCRIBE WHAT THEY DID TO THE CAR AND A GENERAL MECHANIC OPENION ON HOW THE CAR APPEARED TO HIM. WITH A MECHANIC TO DESCRIBE WHAT THEY DID TO THE CAR AND A GENERAL MECHANIC OPENION ON HOW THE CAR APPEARED TO HIM. More

by bckibler1 Verified Customer Verified Customer

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Amanda was very efficient and made me feel like I was important to her as a customer and as a person. I am an older person and have often been treated as though I hardly exist by others. important to her as a customer and as a person. I am an older person and have often been treated as though I hardly exist by others. More

by Ra_grover Verified Customer Verified Customer

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This story starts out with a recall, schedule maintence that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled eve that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled everything like pros but there was a gasket that broke during install that in turn was allowing brake fluid to leak. My wife and nephews were on their way to school when the warning light for Low Brake Pressure came on. My wife was able to get to a safe place and the dealer made sure to get us a tow truck and Lyft to the dealer. They were able to fix the issue in a very short time. In turn we ended up trading that Tacoma in for a new used Tundra and Scott the GM and his team made sure we were taken care of and then some. I want to give a shout out to all involved, Scott, Edwin and Chad in Sales and then in Service Nicholas and Amanda as well. Lastly I also want to thank Brandon and Phil in parts with getting me set up with a bed cover. Thank you all for your help and you guys rock. More

by fridaybrett Verified Customer Verified Customer

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Always have quick efficient service. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. Women told me an hour in a half, so I said I would wait. It was three and half hours. So given that this was unusual gave 4 instead of 5 stars. More

by tamarthomson Verified Customer Verified Customer

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Everything went great. Poole were professional. Only comment would be if the mechanic examining the car could speak a little slower on the video. Sometimes a little too fas Poole were professional. Only comment would be if the mechanic examining the car could speak a little slower on the video. Sometimes a little too fast to understand what’s being said. More

by jimike58 Verified Customer Verified Customer

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