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Amanda Shafer
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9 Reviews
9 Reviews
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9 Reviews of Amanda Shafer
April 25, 2025
When I purchase my 2025 Buick Enclave Avenir, I was forced to purchase the Sullivan App. If I didn't purchase the app, there was not sale. The app was supposed to add an extra layer of security onto th forced to purchase the Sullivan App. If I didn't purchase the app, there was not sale. The app was supposed to add an extra layer of security onto the already installed security features of the vehicle. I drove 4.5 hours from where I live to purchase this vehicle because it was had the features and color I wanted. In addition to OnStar, Buick has built in excellent security features - this app, which I don't know how to use was an EXPENSIVE ($2,500) purchase I didn't need or want!!!! Customers should not be coerced into purchasing additional items that are not part of the vehicle. In addition, I was promised a set of Buick all weather mats, but the color needed was not in stock. I was told they would send them out to me. The parts department notified me they were in but were not aware they needed to be shipped to me. My calls regarding the mats to the sales people who I worked with, Cameryn Minger and Amanda Schafer, have not been answered. I've been ghosted. Additionally, they told me that because I live 4.5 hours away, it would be best to schedule my first oil change with a dealership in my area. I have been a Buick owner for many, many years, and I have never been treated like this at the other dealerships I've worked with. If I could give Sullivan's a zero rating, I would. Note: I did not purchase a GMC, I purchased a Buick. The survey would not allow me to switch to Buick. More
by Theresa Semmens
Verified CustomerOther Employees Tagged: Cameryn Minger
April 19, 2025
We had an excellent experience from the receptionist, to service, to sales, to finance. We appreciate the team. service, to sales, to finance. We appreciate the team. More
by KMCR03
Other Employees Tagged: RICH BOUKER, ZACH ELLIS, ANTHONY SINGH , Service team and receptionist
April 03, 2025
The staff at Sullivan was great, the ladies in the office was very friendly and helpful, was very friendly and helpful, More
by jjackson32
Other Employees Tagged: JOE DELPRETE, PRINCESS MERCEDES, RICH BOUKER, SEAN GRUBER, ZACH ELLIS, JOSEPH TROTT, CHARLIE HAWKINS, ANTHONY SINGH, BRANDON LARGE , Melissa Diiorio Marie Pellegrino Eileen Spivey
March 28, 2025
expensive oil change and tire rotation 2+ hours I know of other dealers that have a quick lube section. The workers do not have to be technicians. Just trained to do lubes and change tires know of other dealers that have a quick lube section. The workers do not have to be technicians. Just trained to do lubes and change tires More
by TPBSM
March 15, 2025
Amanda was very helpful, efficient, friendly and went the extra mile to make the deal work. She made our purchase easy and seamless. extra mile to make the deal work. She made our purchase easy and seamless. More
by markotto70
Other Employees Tagged: ANTHONY SINGH
March 07, 2025
Very happy with Sullivan gmc and Sean as my sales rep, great service and will tell family and friends. great service and will tell family and friends. More
by nimmosandy
Other Employees Tagged: JOE DELPRETE, PRINCESS MERCEDES, RICH BOUKER, SEAN GRUBER, KENNY HUNTER, DEVIN HAWES, BRANDON LARGE, Nicholas Boynton
February 26, 2025
Very pleasant and clean atmosphere. Salesperson Amanda Shafer was wonderful to work with. Love my new car. Salesperson Amanda Shafer was wonderful to work with. Love my new car. More
by hksgam8
Other Employees Tagged: ZACH ELLIS, ANTHONY SINGH
February 20, 2025
Wonderful over all experience. I bought my last vehicle from you and had a great experience then also. So I knew I would be coming back to your dealership. Amanda was great. Charli I bought my last vehicle from you and had a great experience then also. So I knew I would be coming back to your dealership. Amanda was great. Charlie is always so nice and personable, a joy to talk to. Thank you so much for everything. See you again for my next truck. More
by FRAVES1717
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