Amber Cadnum | Page 6

AML Ford Prince George responded

Hi Laura! It’s great to hear that our team was able to make a positive difference during your visit! I’m glad everyone was helpful and committed to getting your issue resolved. Thank you for giving us the opportunity to take care of you and for sharing your kind feedback. We truly appreciate your business and look forward to welcoming you back again soon! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for sharing your feedback and bringing this to our attention. I’m sorry we weren’t able to complete your state inspection during your visit, especially after you took the time to come in expecting to have it taken care of. I completely understand how frustrating that can be. I appreciate your suggestion about communicating any temporary changes or delays on our website and at the dealership, and I’ll be sure to pass that feedback along to our team. We value your business and hope we have the opportunity to provide you with a 5-star experience on your next visit. Kelvin Bratcher Owner and Executive Manager AML Ford of Prince George

AML Ford Prince George responded

Thank you so much for this five-star review! We’re thrilled to hear your service visit exceeded expectations! I’m glad our team was able to provide friendly, professional service and get your vehicle back to you sooner than expected, thank you for recognizing our team’s hard work. We appreciate your trust and look forward to helping you again whenever you need us! Josh Kinneer Service Director AML Ford of Prince George