"New door panel "
Thank you Kuni for fixing my 2010 Chevrolet Camaro. The passenger door handle broke and it was difficult to get out. Art ordered the part and was installed two weeks later. Now my car is running great again
Other Employees Tagged:
Appointment was easy to book, Service Advisor, Amber Irwin, was friendly and knowledgeable. Facility is always clean and orderly. We always bring our vehicles here for service.
"Service Dept is professional & friendly"
This is my 3rd Escalade I've been servicing at Kuni. Knowledgeable & friendly service advisors (Omead, Joe & Amber). Appreciate they spend extra time with the customers like me. Sometimes they were helping even without appointment scheduled. Otherwise, it would take weeks to get serviced.
The only negative thing is it's difficult to schedule an appointment thru scheduling ladies (Vanessa). One time I needed an emergency repair (safety issue) and she was insisting on scheduling my appointment in a 3 weeks. I was trying to explain it wasn't a regular oil change, it was a safety issue. she didn't hear that; she was programmed to tell me Kuni was pre-scheduled for 3 weeks out. Disappointing. Thanks to Omead & Joe, I just showed up and the repairs were done in a few hours.
Thinking of buying my 4th Escalade soon.
Was told service would be approx. 2 hrs. Less than one hr. car was ready. Very satisfied with customer service. Amber was very pleasant to work with.
"GMC Warranty "
- Jamie "Phoong Law Corp."
Service staff member Amber is great. Dropped of my vehicle and Kuni took care of my GMC Recall. Washed my vehicle got it back clean.