Amber Young
Amber Young at Otto Cadillac

Amber Young

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
674 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

4.7

674 Reviews

Write a Review

674 Reviews of Amber Young

February 27, 2026

Dealership Rating
Employee Rating

No lol One, two ,three, four ,five,six ,seven ,eight,nine ,ten,eleven,twelve, thirteen Four more words ,perfect More

by cyatthetop88
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 27, 2026

Otto Cadillac responded

Thank you for the five-star review! We hope to see you again at Otto Cadillac!

February 27, 2026

Dealership Rating
Employee Rating

So far the dealership has been very pleasant to me. Been there twice in the past few weeks for minor issues with my used car purchase, but service has taken care of those issues promptly. More

by dsader518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your kind words about our team! We have your back!

February 26, 2026

Dealership Rating
Employee Rating

Bummer that the coupon was for front brakes only and not the rear but great job. Car is running better than when we brought it in!! Brakes working great. More

by maryzsells
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 27, 2026

Otto Cadillac responded

We are pleased that we could repair your brakes and improve your ride but we apologize for any confusion regarding our coupons, Mary. We will address this with my team to ensure all details are clear moving forward. Thank you for choosing Otto Cadillac and for sharing your experience!

February 25, 2026

Dealership Rating
Employee Rating

All work was completed to my satisfaction. Was provided a loner which was a great help. More

by lams3653
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 25, 2026

Otto Cadillac responded

We couldn't ask for a better review of Otto Cadillac. Thanks so much!

February 24, 2026

Dealership Rating
Employee Rating

Dissatisfied with the extended warrenty Have a cracked manifold but the manifold is part of the exhaust system not seperate so the warrenty declined claim More

by sglawlor319
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 25, 2026

Otto Cadillac responded

We're sorry you're dissatisfied with the extended warranty. Please reach out directly so our team at Otto Cadillac can discuss this further with you.

February 21, 2026

Dealership Rating
Employee Rating

Always a pleasure to do business with the service department. Thanks for the great customer service More

by amoconnell49
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 23, 2026

Otto Cadillac responded

Thanks so much for taking the time to leave Otto Cadillac a great review!

February 18, 2026

Dealership Rating
Employee Rating

Very professional and very nice people We didn't have to wait long and everyone that we dealt with were very professional and cooperative and very clean dealership More

by lydia91260
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 19, 2026

Otto Cadillac responded

Hi Lydia, thanks for the kudos! We're thrilled you had such a smooth and pleasant experience. We hope to welcome you back to Otto Cadillac down the road.

February 16, 2026

Dealership Rating
Employee Rating

Everything always runs smooth down there when I bring my car. never have any problems great staff. More

by Bill
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 17, 2026

Otto Cadillac responded

Thank you so much, Bill! We appreciate your business here at Otto Cadillac.

February 16, 2026

Dealership Rating
Employee Rating

Amber was decisive. Repaired the items best as possible, though some were electronic and will be monitored for the future. More

by Bubbi
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 17, 2026

Otto Cadillac responded

Bubbi, we're glad Amber could assist you! We appreciate your business, and hope to see you again at Otto Cadillac.

February 16, 2026

Dealership Rating
Employee Rating

Great place to buy a car great place to get service always treated with respect, kindness and care. More

by Bubbi
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 17, 2026

Otto Cadillac responded

Bubbi, thank you for the great review. We look forward to seeing you again at Otto Cadillac!

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