Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 2

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.8
786 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.8

786 Reviews

Write a Review

786 Reviews of Amber Young

September 18, 2026

Dealership Rating
Employee Rating

Service at otto Cadillac was great. It was quick and very professional. Amber took care of me and had me in and out in no time I would highly recommend it and I will definitely be back. More

by shirk_travis
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 21, 2026

Otto Cadillac responded

It's awesome to hear you had such a smooth experience with Amber and the team! Thank you for choosing Otto Cadillac and for sharing your support. We look forward to your next visit! Safe travels!

September 17, 2026

Dealership Rating
Employee Rating

Quick and easy In and out, quick turn around. I don't think we need a 12 word statement More

by mharding2
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 18, 2026

Otto Cadillac responded

Thank you for your positive review! We appreciate your business here at Otto Cadillac.

September 17, 2026

Dealership Rating
Employee Rating

The dealership is first class and everything they do from entering to leaving. I recommend it to everyone. More

by jeff2013Jeep
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 18, 2026

Otto Cadillac responded

Thank you for the glowing recommendation! We're delighted to hear you had a first-class experience from start to finish. We look forward to serving you again at Otto Cadillac! Safe travels!

September 17, 2026

Dealership Rating
Employee Rating

The people there are always polite, courteous, and always willing to help. Great customer service More

by jeff2013Jeep
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 18, 2026

Otto Cadillac responded

Thank you for sharing a great review of Otto Cadillac!

September 17, 2026

Dealership Rating
Employee Rating

Very clean, respectful of my time, great explanation of service needed to my vehicle. Goodbye More

by amellcontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss

Sep 18, 2026

Otto Cadillac responded

We are happy to hear from you! Thank you for choosing Otto Cadillac.

September 17, 2026

Dealership Rating
Employee Rating

I CAN'T SAY ENOUGH GOOD ABOUT MY EXPERIENCE , EVERYONE WAS VERY POLITE AND INFORMATIVE, AMBER ANSWERED ALL MY QUESTIONS AND THE GENTLEMAN WHO GREETED ME AND LOOKED LIKE HE RAN THE SERVICE DEPARTMENT WAS A More

by etale1260
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 17, 2026

Otto Cadillac responded

It's awesome to hear that our team went above and beyond. Thank you for choosing Otto Cadillac Inc. and for highlighting the excellent service from Amber and our team. We wish you safe travels ahead!

September 16, 2026

Dealership Rating
Employee Rating

I bought my car at Keeler, used. A '22 with 15,000 miles it was bought and serviced at OTTO, so I thought I would bring it back there. Was told the radiator was leaking and needed a More

by fkd816
Recommend Dealer
No

Other Employees Tagged: Amber Young

Sep 17, 2026

Otto Cadillac responded

I apologize for any discrepancies in the estimate provided and for any inconvenience this may have caused. I understand your frustration and want to make sure we address this properly. If you'd be willing to discuss this further, please give me a call. Thank you, Roger Prentiss - Service Manager - 518-869-5000

September 16, 2026

Dealership Rating
Employee Rating

She's is always polite, professional and friendly. It's always a pleasure to work with her when I come in More

by jocemann12
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 17, 2026

Otto Cadillac responded

Thank you for sharing your positive feedback! We’re so proud to have your support and we'll be sure to pass along your appreciation to our team. See you next time at Otto Cadillac!

September 14, 2026

Dealership Rating
Employee Rating

Staff are very friendly and accommodating the second you walk thru their door. And I'm usually in and out quickly when there for service More

by CMiller
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 15, 2026

Otto Cadillac responded

Thank you for sharing your positive feedback about our friendly and efficient service team! We appreciate your support and look forward to serving you again at Otto Cadillac. Safe travels!

September 14, 2026

Dealership Rating
Employee Rating

Everyone is always friendly and helpful and I trust that my car is always properly taken care of. More

by alisondugan2
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Sep 14, 2026

Otto Cadillac responded

Thank you for sharing a great review of Otto Cadillac!

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