Amie Gasabyan | Page 19

I was in and out. I didn’t have wait and the customer service was excellent. service was excellent. More

by jn.estrada Verified Customer Verified Customer

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Very very attentive, professional. Greeted with smiles by all staff and felt like a BMW family. all staff and felt like a BMW family. More

by ACTS20C24 Verified Customer Verified Customer

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Very good service. It did not take long to get my car back and good communication. Ty back and good communication. Ty More

by zmotoanna Verified Customer Verified Customer

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Amazing service. I feel taken care of! Friendly, helpful, and capable. What more could I ask. Oh, and they serviced my car. Thanks, Pacific BMW. helpful, and capable. What more could I ask. Oh, and they serviced my car. Thanks, Pacific BMW. More

by DOUG94 Verified Customer Verified Customer

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Amie my service advisor is the best. told her yesterday if she moved to another dealership, I would follow her. Employees like her are hard to come by. The service is the best. Thank ou if she moved to another dealership, I would follow her. Employees like her are hard to come by. The service is the best. Thank ou More

by gshare Verified Customer Verified Customer

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the service was trash.I came in for a routine check-up the service was trash. I came in for a routine check-up to get my car looked over for a road trip. My fluids were low (washer) after 90 min of wai the service was trash. I came in for a routine check-up to get my car looked over for a road trip. My fluids were low (washer) after 90 min of waiting I got my car back, was pitched to buy new tires and my coolant washer fluid was nine dry, and my tires were at 28 PSI on a full rating of 38 PSI. I had to open my own hood and watch the service manager fill it up. my coolant took a full gallon. My ties pressure was not checked, even though I was pitched new tires, This is beyond terrible service. it's just lazy. They should be ashamed. I had to micro-manage the staff to get the sheer basics done of what I ASKED for when I arrived 90 minutes prior More

by DAVIDBIANCHI_SAG Verified Customer Verified Customer

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Excellent service, they are very friendly and professional delivery and pickup of my X3 car was very easy professional delivery and pickup of my X3 car was very easy More

by ARMTACT Verified Customer Verified Customer

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I made an appt 5 days ahead for a Tuesday 9:45am. By 4pm I hadn’t heard any news so I text and was told they were still waiting on a diagnosis. I heard back on Wednesday at 2pm that I needed a software upda I hadn’t heard any news so I text and was told they were still waiting on a diagnosis. I heard back on Wednesday at 2pm that I needed a software update for an Ambient Temperature Fault ($345) and a new battery ($585). I thought these prices were extremely high and Amie then reduced it to ($296 & 486) … The car was ready on Thursday afternoon. I think the prices are still too high, you shouldn’t need to negotiate a service price and it shouldn’t have taken 2.5 days to change a battery with an appointment…. More

by CBees Verified Customer Verified Customer

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Narekh Petrosk8ian is veyr ugly and he helped me next year with my dealing today? year with my dealing today? More

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Excellent customer service from the staff at BMW! Amie is always very helpful and efficient. always very helpful and efficient. More

by MEGRABYANT Verified Customer Verified Customer

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