Amir Jacob | Page 7

Our salesman, Luis Otero, was pleasantly polite, patient in all his explanations and answers, professional, knowledgeable, and helpful in every way! Couldn't have asked for more in such a relationship! The in all his explanations and answers, professional, knowledgeable, and helpful in every way! Couldn't have asked for more in such a relationship! The Sales Manager, Manny Carreras, was also very professional, accommodating and pleasant. Was quick to locate and retrieve an article left in our traded-in vehicle the day after our new car purchase, without pause. Sure appreciated that! Have already referred others to KIA and Luis, when and if curious or intending to first time buy or trade in a vehicle. On the not-so-good side, however, I found the layout of the Dealership lacking in customer amenities, outdated space seating, snacks and overall disorganized layout. Luis and Manny both stated the obvious, that renovations are in progress. Theses were my observations of the present office: No specific prospective buyer / customer waiting area. Service area customers' waiting area should be separate from prospective buyers waiting area, which should provide accessible snacks, water and other beverages, at no charge, for prospective buyers, remembering that this is a long and sometimes stressful purchasing experience for many people, no matter how nice and helpful the sales person is. Also important is the availability of several phone charging ports. Often cell phone use is absolutely crucial to such deliberations. One last point... The KIA sign visibility on Rt 17 is too easy to miss. Height, I know, is governed by certain county or city Regulation, but thicker lettering and font could make the sign more visible. I passed the Dealership a few times, not being able to f i n d it, the first time. Above and beyond excellent customer satisfaction ratings from us, however. You have gained a new relationship...at least one! Thank you for requesting our feedback. More

by reginatp524 Verified Customer Verified Customer

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Deland Kia has the best pricing and deals. I looked throughout the entirety of FL and no one does it like Deland Kia. Backed with life time warranties, free tinting, and oil changes. It’s a no I looked throughout the entirety of FL and no one does it like Deland Kia. Backed with life time warranties, free tinting, and oil changes. It’s a no brainer. Their employees (Gabriel, Karen, and Jacob) made the car buying process such a wonderful experience. More

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Couldn’t be happier with this dealership and the sales team. After a truly terrible experience at another dealership, the staff at Deland Kia were nothing but helpful and accommodating. I felt like I was team. After a truly terrible experience at another dealership, the staff at Deland Kia were nothing but helpful and accommodating. I felt like I was in great hands and they helped rectify a huge issue. Both Andrew and Josue were amazing. I don’t know why I even thought of going anywhere else. More

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Josue was very friendly, knowledgeable, and extremely efficient. He walked us through all the information and the whole process was much quicker than any other car purchase we've made before. efficient. He walked us through all the information and the whole process was much quicker than any other car purchase we've made before. More

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I had the pleasure of working with a great salesman a young fella named Enrique. It was a pleasure to work with him. young fella named Enrique. It was a pleasure to work with him. More

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Eli above and beyond service! He drove out to Daytona to pick me up to bring me to pick up new car He drove out to Daytona to pick me up to bring me to pick up new car More

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This dealership has treated my wife and I very well and I very much look forward to working with this business in the future. Jaden Chesse was incredibly flexible working with me online, on the phone, and in very much look forward to working with this business in the future. Jaden Chesse was incredibly flexible working with me online, on the phone, and in-person and did some amazing work getting me into a great automobile. More

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David was amazing from start to finish! He was very professional throughout the whole process! Go buy your next car from him! He was very professional throughout the whole process! Go buy your next car from him! More

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This is our 2nd Telluride we have bought from Deland Kia. They make the sales process simpler and no fuss. Our sales rep Luis Otero was fantastic to deal with! Dealing with people like Luis is why we came ba They make the sales process simpler and no fuss. Our sales rep Luis Otero was fantastic to deal with! Dealing with people like Luis is why we came back to Deland Kia. More

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Austin was amazing and the dealership was incredible! Everything went smooth and I was treated amazing here!! Everything went smooth and I was treated amazing here!! More

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