Lexi Montero

Amy is fantastic! She has been my point of contact for service going on 10+ years and she always goes out of her way to make sure I am taken care of! She has been my point of contact for service going on 10+ years and she always goes out of her way to make sure I am taken care of! More

by tizzle2432 Verified Customer Verified Customer

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Professionalism from the staff. And I am not writing war and peace to fill out your survey. And I am not writing war and peace to fill out your survey. More

by gt5046 Verified Customer Verified Customer

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I had my Jeep in for service work. I waited in the waiting area, got updates via text and as always Lexi checks in for updates as well. I waited in the waiting area, got updates via text and as always Lexi checks in for updates as well. More

by LynHazley Verified Customer Verified Customer

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Sands does a fantastic job with my Jeep. Always professional and polite and keep me up to date... Always professional and polite and keep me up to date... More

by harrox1968 Verified Customer Verified Customer

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Just bought a car with salesman Jimmy Mack, awesome as always. Everyone that played a part in this buying a car experience was excellent. Dave LaBar, John Miksits and Crystal Conner. The women in the serv always. Everyone that played a part in this buying a car experience was excellent. Dave LaBar, John Miksits and Crystal Conner. The women in the service department also, especially Denise and Amy. Thanks for everything. More

by Roland Verified Customer Verified Customer

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Friendly, knowledgable, no-pressure staff who make the entire experience a joy! I drove from NY to purchase from Sands and I could not have been happier! I'm 56 years old and served in the military for 28 entire experience a joy! I drove from NY to purchase from Sands and I could not have been happier! I'm 56 years old and served in the military for 28 years moving all over the country. This was the BEST auto purchasing experience I have had - period. The service department helped to swap out my vehicles hard top for a soft top from another vehicle - fantastic support! 5+++ service and sales! Thank you, Sands! More

by Andrew S Verified Customer Verified Customer

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Always perfect place to go! They inspected around my car, locate and problems and give suggestions. I picked the main one and they solve it FAST!!! They inspected around my car, locate and problems and give suggestions. I picked the main one and they solve it FAST!!! More

by zhu Verified Customer Verified Customer

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Worst experience ever, I went for an oil change and I ended spending almost $2,500.00, after the oil change I left the dealership with my truck overheating which I never had this problem before. They eve ended spending almost $2,500.00, after the oil change I left the dealership with my truck overheating which I never had this problem before. They even did an ispection before the oil change and they didn’t say anything about my radiator having any issues. They ripped me off, even though I’ve been a good and loyal customer to this location for three years that I’ve been taking my two Mopars there for regular maintenance. They even charged me $253.00 one time to replace a brake light bulb. I will never comeback to this location. They need to learn from the state of Michigan, the dodge deslerships there treat customers with dignity and respect and are not looking to rip customers off every single time. It’s not the service department or customers service desks staff, I think the problem are the mechanics on the back, we don’t know what they do back there. More

by dan.oqu40 Verified Customer Verified Customer

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I made an appointment on 5/23/26 to have the airbag warranty work done. Fast forward to June 18…took my car in, had a loaner, had my inspection done early (while it’s there). Was called, car is done. W warranty work done. Fast forward to June 18…took my car in, had a loaner, had my inspection done early (while it’s there). Was called, car is done. Went to pick it up and stood reading the paperwork only to find the airbag wasn’t done. I asked why…they didn’t have the part. (Remember, I made this appointment on 5/23!!!) Maybe someone should have checked for availability of parts prior to me coming in. You agree? And now I have to wait with a car which carries my 100% disabled husband and my TWO 97 year old handicapped parents. I carry three wheel chairs. NOW I FIND OUTONE OF MY AIRBAGS IS DEFECTIVE—WHICH PARENT SHOULD I SET IN THAT SEAT? Should I jeopardized my mother or father? What the heck was Sands thinking? If I was a young mom carrying babies, would Sands deem that more important? Remember, I had to take 3 travel wheelchairs out of the van as well as bags of medical supplies they may need while we’re out. And remove my personal items. For WHAT? I had until August for my inspection! So the day was such a waste of time and effort. Now I wait. Sands says they’ll call when the part is available. And it’s apparently all Chrysler’s fault because a recall notice was sent but parts were not available. What should I do? I’m feeling more and more this dealership was incompetent and sells crappy cars. While my parents and husband don’t have many more days left, the first thing I’ll do is get rid of this Sands problem and go back to Kia.I bought a brand new Kia every year. I turned in an 11 month (yes, month!) old Kia with 10K miles for this van. I was hoping my first Chrysler purchase would be as good as every Kia! Big mistake on my part. Big mistake. More

by anne.d.neville Verified Customer Verified Customer

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So very helpful! Everyone was so nice from the beginning and willing to work with us! Appreciate every single person we met through this process! Everyone was so nice from the beginning and willing to work with us! Appreciate every single person we met through this process! More

by janine.horning Verified Customer Verified Customer

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