Amy Stoica | Page 5

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Ben, for your kind feedback and for choosing Audi Marin for your Audi Q7 service and maintenance. We’re delighted to hear that our team provided helpful and professional care during your recent visit. Delivering a consistent, high-quality Audi service experience is what keeps our clients coming back, and we truly appreciate your continued trust. We look forward to assisting you with all your future Audi Q7 maintenance and repair needs.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for your kind feedback and for choosing Audi Marin. We’re delighted to hear you appreciated the consistent communication and professional, no-pressure approach from our team. We truly appreciate your support and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear that your service visit went smoothly and that our team kept communication clear throughout the process. We appreciate your trust in Audi Marin and look forward to assisting you again in the future.

Audi Marin responded

Thank you for sharing your experience with us! We’re delighted to hear that our greeters and your service advisor made you feel welcome from the moment you arrived, and that your visit was easy and pleasant throughout. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear our service team quickly diagnosed and resolved your hatch issue and that your extended warranty covered the repair. It’s also wonderful to know the team assisted with your loaner and made you feel welcomed during your visit. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your feedback with us! We’re glad to hear you found Audi Marin professional, well‑organized, and focused on delivering quality vehicle care and customer service. We appreciate you choosing our team for your automotive needs and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear that Amy was patient and kept you updated throughout your vehicle’s service. We appreciate you choosing Audi Marin and look forward to assisting you again.

Audi Marin responded

Thank you for sharing your experience with us! We’re happy to hear that your visits are consistently quick, friendly, and stress‑free, and that scheduling service at Audi Marin has been easy. We appreciate your trust in our team and look forward to welcoming you back.