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Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 5

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.8
104 Reviews
4.8

104 Reviews

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104 Reviews of Amy Stoica

October 14, 2023

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Excellent service - easy drop off and pick up. Accurate estimate of total time. No issues! More

by DDOSSEY
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experiences with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're delighted to hear that your service experience was excellent. Our team strives to make the process easy, and we're pleased to know that there were no issues. Thank you for choosing Audi Marin.

October 12, 2023

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Audi Marin was quick to fix my car. I will definitely go back to get my Audi serviced there. More

by ROBLEDO_ANTHONY1
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We appreciate your acknowledgment of the quick resolution to your car's issues. We look forward to serving you again for any future service needs.

October 11, 2023

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Thanks for the recent service to my car. Your quick response and professionalism is always appreciated, and Amy was a gem to work with! More

by PATRICKMARTINMAGIC
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Yes
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Oct 12, 2023

Audi Marin responded

Hi Patrick thank you for leaving us this kind review, we are sorry your experience was only a 1-star one, please let us know what we can do to make your next experience a 5-star one!

Oct 12, 2023

PATRICKMARTINMAGIC responded

I was providing a 5 STAR REVIEW, so must have accidentally sellected the wrong category. Thanks for making the correction.

October 07, 2023

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veru helpful, efficient and friendly. Even though I had a reservation, there was not a loaner car available making things difficult. More

by RDKRETIRED
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch , Gene Frank, Brittany Myers, Ryan O'Sullivan, Danny Roque

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Nov 15, 2023

Audi Marin responded

We appreciate your kind words about our team's helpfulness, efficiency, and friendliness. We apologize for any inconvenience regarding the loaner car, and we'll strive to enhance our reservation system

October 06, 2023

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diodnt agree that an engine mount was not part of warranty when you had the car in May before the warranty expired..An engine mount at 40k miles is just not right...And I bought the car less then a y More

by ACOPPIN
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Recommend Dealer
Yes
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October 06, 2023

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It’s all about how much your people are engaged and willing to help. Fifteen More

by JKASTNER0
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

Your acknowledgment of our team's engagement and willingness to help is truly appreciated. We'll continue to prioritize exceptional service for our customers. If you have any further comments, concerns, or suggestions, please feel free to reach out. Your trust in Audi Marin is invaluable, and we look forward to serving you with excellence in the future.

October 06, 2023

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Audi Marin is a superior dealership their customer support is outstanding. I recently had an issue with my vehicle and stoped by their service department. I met my service advisor Amy Stoica, she set More

by R-BASS
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. Thank you for acknowledging our commitment to customer support. We're delighted to hear that Amy Stoica and our service department could promptly address and resolve the issue with your vehicle. We appreciate your kind words.

Nov 15, 2023

R-BASS responded

I believe it’s important to compliment individuals for doing a great job and providing excellent customer service.

October 06, 2023

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I love my car and the fact it had services paid for by the previous owner. Amy is very professional, courteous and well spoken. The technician had a telling video to accompany the repairs and the text c More

by smoezzi
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Service Time
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. Thank you for choosing Audi and for appreciating Amy's professionalism, courtesy, and effective communication. We're pleased that the video and communication platform enhanced your service experience.

October 06, 2023

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Amy was super helpful and very professional. She attended to us quickly and even put us in touch with the used car department to discuss selling our older car. We received excellent services as More

by audimarinindigo
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. We're glad that Amy provided super helpful and professional service, attending to your needs promptly. It's always a pleasure to offer excellent services to our valued customers.

October 03, 2023

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Amy was extremely helpful and personable! I appreciated her professionalism and the thorough report on my car. More

by toriferguson
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Service Time
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We're thrilled to hear that Amy was extremely helpful and personable during your visit. Providing a thorough report and ensuring your satisfaction is our goal.

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