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Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 9

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Amy Stoica

October 06, 2023

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Amy was super helpful and very professional. She attended to us quickly and even put us in touch with the used car department to discuss selling our older car. We received excellent services as More

by audimarinindigo
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Workmanship
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. We're glad that Amy provided super helpful and professional service, attending to your needs promptly. It's always a pleasure to offer excellent services to our valued customers.

October 03, 2023

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Amy was extremely helpful and personable! I appreciated her professionalism and the thorough report on my car. More

by toriferguson
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We're thrilled to hear that Amy was extremely helpful and personable during your visit. Providing a thorough report and ensuring your satisfaction is our goal.

October 02, 2023

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Gene was very helpful. My original service was supposed to include a courtesy vehicle, but when i showed up it was not available. Gene was able to get me scheduled just t More

by SALLEN10
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gene Frank

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Nov 28, 2023

Audi Marin responded

Thank you for highlighting Gene's helpfulness and the video feedback from the mechanic. We're glad to know that Gene was able to accommodate your needs, and we look forward to providing an even better experience in the future.

October 01, 2023

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Great service. Amy Stoica is fantastic and I really appreciate her dedication to her customers. More

by JOECOOL69
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Service Time
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Recommend Dealer
Yes
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Nov 15, 2023

Audi Marin responded

We would like to express our heartfelt gratitude for taking the time to share your positive experience with Audi Marin. Your feedback is invaluable, and we are thrilled to hear about your satisfaction. Thank you for recognizing Amy Stoica's fantastic service. We're proud of her dedication to customers like you and appreciate your positive feedback.

October 01, 2023

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Best service, amazing staff, in and out at my appointment. Dealership is very clean and inviting. More

by kevinphuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Frank, Also worked with Alma, she was amazing!

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Nov 15, 2023

Audi Marin responded

We would like to express our heartfelt gratitude for taking the time to share your positive experience with Audi Marin. Your feedback is invaluable, and we are thrilled to hear about your satisfaction. We're glad to hear that you've had very pleasant experiences at our dealership. Your satisfaction is important to us, and we appreciate your positive feedback.

Nov 15, 2023

Audi Marin responded

Thank you for describing our service as the best with an amazing staff. We're delighted to offer a clean and inviting dealership environment for your convenience.

September 30, 2023

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Amy is amazing! Great customer service and helpful to explain what repairs were needing to be addressed. They made my car better!! More

by joweyo
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

Audi Marin responded

We're thrilled to hear that Amy provided amazing customer service and explained the necessary repairs. Your satisfaction is our priority, and we're grateful for your feedback.

September 30, 2023

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The entire process; from making an appointment- to dropping off my car - and checking in with Amy, was an absolutely seamless process! 10/10, will be sure to return again for any of my Audi needs! I a More

by WRITE2LEONIE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Myers

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Nov 28, 2023

Audi Marin responded

We're delighted to know that your entire process, from making an appointment to checking in with Amy, was seamless. Fantastic communication is something we strive for, and we're glad you experienced it.

September 28, 2023

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Amy is as good as it gets; every dealer should try to have service advisors this good. More

by DAVE@MANCOCONTROLS.COM
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Recommend Dealer
Yes
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Nov 28, 2023

Audi Marin responded

Your words about Amy being "as good as it gets" are truly appreciated! We strive for excellence, and your acknowledgment motivates us to maintain the highest standards of service.

September 27, 2023

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Amy is a very good communicator and is also very kind. She always keeps me updated More

by BUTLERSJENNIFER
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Workmanship
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Recommend Dealer
Yes
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Nov 28, 2023

Audi Marin responded

Thank you for highlighting Amy's excellent communication skills and kindness. Keeping our customers informed is a top priority, and we're pleased to know that Amy consistently delivers on this front.

September 26, 2023

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Employee Rating

Amy was both professional and friendly. She had my car ready earlier than expected with a video to confirm that everything looked good. The customer service at Audi Marin is above and beyo More

by MISSMARTYMO
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Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Nov 28, 2023

Audi Marin responded

We understand the importance of efficiency, and we're glad to hear that your experience with us was both efficient and personable. Thank you for your understanding about our loaner policy, and we're here to make your future visits just as seamless. We're pleased that Amy's professionalism and friendliness stood out during your visit. Delivering above and beyond customer service is our goal, and we're grateful for your recognition.

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