Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 9

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.8
104 Reviews
4.8

104 Reviews

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104 Reviews of Amy Stoica

September 08, 2023

Dealership Rating
Employee Rating

Great service advisor! Very conscientious and helpful all the way through the entire service process. More

by AJCASCARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Audi Marin responded

Thank you for the generous review! We appreciate your feedback about your service advisor and are pleased to know that they were conscientious and helpful throughout the entire service process. Providing exceptional service is our goal.

September 07, 2023

Dealership Rating
Employee Rating

Very helpful and accommodating, salesmen and maintenance staff outstanding! Best in the business. Don't know what else to say. More

by DTGIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Toler

Oct 17, 2023

Audi Marin responded

Thank you for the generous review! We're delighted to hear that our sales and maintenance staff were very helpful and accommodating. Your kind words about them being "The Best in the business" are greatly appreciated.

September 02, 2023

Dealership Rating
Employee Rating

Very service oriented. They were very detailed and let me know what they found every step of the way. More

by TBLY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Audi Marin responded

Thank you for your kind review! We're thrilled to hear that our service team was service-oriented and provided detailed information at every step. Your trust in our team is greatly appreciated. Your feedback reaffirms our commitment to delivering exceptional service at Audi Marin. If you have more questions or need further assistance, please don't hesitate to reach out. Your trust in us is greatly appreciated, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin

September 01, 2023

Dealership Rating
Employee Rating

Great service provided during my services appointment at Audi dealership. 15 word minimum is stupid. More

by TCORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Audi Marin responded

Thank you for your kind review! We agree that providing great service is of utmost importance. We appreciate your straightforward feedback, and we're pleased that you had a positive experience during your service appointment.

September 01, 2023

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Amy was delightfull, attentive and followed thru with everything which led to a great experience with Audi for me. More

by DON81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Audi Marin responded

Thank you for your kind review! Amy's delightful and attentive service is greatly appreciated. We're delighted to hear that her follow-through and dedication led to a great experience with Audi for you. Your satisfaction is our priority.

August 31, 2023

Dealership Rating
Employee Rating

Amy was so helpful & resourceful! She was also very proactive in ensuring I would receive a loaner car while mine was being serviced since I had a baby car seat that needed to be inst More

by CLAIRECHAMPAIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica

August 31, 2023

Dealership Rating
Employee Rating

At least 15 words have been written to say how great my experience was just wonderful More

by HOCKINGRICHARD19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Audi Marin responded

Thank you for taking the time to share your experience at Audi Marin! We pride ourselves on creating a welcoming and enjoyable environment, and we're delighted to hear that your visit was just wonderful. We value customer feedback and appreciate you letting us know how we are doing. Thank you again for your kind words, we look forward to seeing you again soon.

August 31, 2023

Dealership Rating
Employee Rating

Excellent communication and service in a difficult situation. Amy has consistently performed this way. Thank you. More

by markbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Roque

Aug 31, 2023

Audi Marin responded

Thank you for the kind words and 5-star review! We are so pleased to hear that Amy provided excellent communication and service in a difficult situation. We take pride in making sure our customers feel comfortable and well informed throughout their car buying journey, and it's wonderful to know that this was achieved here. We appreciate you taking the time to review your experience with us at Audi Marin!

August 31, 2023

Dealership Rating
Employee Rating

Amy was professional and helpful. Made me aware of a service plan that would save me money on future visits. More

by JEANAWERWATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Audi Marin responded

Thank you for your positive review of your visit to Audi Marin! We are pleased you had a good experience with Amy. It's very important to us that our customers receive helpful and friendly service during their visit. We're glad she was able to make you aware of the service plan that will save you money on future visits as well. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you here again soon!

August 30, 2023

Dealership Rating
Employee Rating

They are great! Super thorough and willing to go into the details with me. Best car service experience I've had More

by CW.PURCHASING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Audi Marin responded

Thank you for sharing your experience with us, we're so pleased to hear you had the best car service experience with Audi Marin! We really appreciate your kind words. Our commitment is to ensure each customer's needs are met beyond expectations and we’re glad that you left feeling well taken care of. It was our pleasure to take the time to go into details with you and I'm sure it paid off in the end. We look forward to providing excellent service for many years to come. Thank you again for choosing Audi Marin and we hope to see you again soon!

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