Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 8

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Amy Stoica

September 30, 2023

Dealership Rating
Employee Rating

Amy is amazing! Great customer service and helpful to explain what repairs were needing to be addressed. They made my car better!! More

by joweyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

We're thrilled to hear that Amy provided amazing customer service and explained the necessary repairs. Your satisfaction is our priority, and we're grateful for your feedback.

September 30, 2023

Dealership Rating
Employee Rating

The entire process; from making an appointment- to dropping off my car - and checking in with Amy, was an absolutely seamless process! 10/10, will be sure to return again for any of my Audi needs! I a More

by WRITE2LEONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Myers

Nov 28, 2023

Audi Marin responded

We're delighted to know that your entire process, from making an appointment to checking in with Amy, was seamless. Fantastic communication is something we strive for, and we're glad you experienced it.

September 28, 2023

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Amy is as good as it gets; every dealer should try to have service advisors this good. More

by DAVE@MANCOCONTROLS.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

Your words about Amy being "as good as it gets" are truly appreciated! We strive for excellence, and your acknowledgment motivates us to maintain the highest standards of service.

September 27, 2023

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Amy is a very good communicator and is also very kind. She always keeps me updated More

by BUTLERSJENNIFER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

Thank you for highlighting Amy's excellent communication skills and kindness. Keeping our customers informed is a top priority, and we're pleased to know that Amy consistently delivers on this front.

September 26, 2023

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Amy was both professional and friendly. She had my car ready earlier than expected with a video to confirm that everything looked good. The customer service at Audi Marin is above and beyo More

by MISSMARTYMO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

We understand the importance of efficiency, and we're glad to hear that your experience with us was both efficient and personable. Thank you for your understanding about our loaner policy, and we're here to make your future visits just as seamless. We're pleased that Amy's professionalism and friendliness stood out during your visit. Delivering above and beyond customer service is our goal, and we're grateful for your recognition.

September 26, 2023

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She was efficient and personable in getting the car in and out. She explained why they no longer give loaners More

by BRUCEDZI
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

We appreciate your compliments on Amy's professionalism, kindness, and communication. It's wonderful to know that you found her explanations valuable, and the video added to your overall experience.

September 26, 2023

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Employee Rating

Amy was professional, kind and communicative. I appreciated her time explaining everything, and the video that was sent. More

by FNILOU
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Audi Marin responded

We're delighted to hear that Amy's professionalism, kindness, and communication stood out during your visit. Thank you for appreciating her efforts in explaining everything and the video sent.

September 25, 2023

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Employee Rating

The service was excellent. The team fixed/repaired my car on time. I got a video of the problem with my car, and it helped me understand the issues of the vehicle. More

by michelin10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Audi Marin responded

We're delighted to hear about your excellent service experience, including the video updates. Understanding the issues with your vehicle is crucial, and we're glad we could provide clarity.

September 25, 2023

Dealership Rating
Employee Rating

Ok, Brittany was our service contact, very professional and friendly! Car was taken care of, video sent, that was awesome!!! More

by WMBYRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch , Gene Frank, Brittany Myers, Ryan O'Sullivan, Danny Roque

Nov 14, 2023

Audi Marin responded

Thank you for recognizing Brittany's professionalism and friendliness. We're glad you appreciated the video updates, and we aim to continue providing awesome service.

September 20, 2023

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Employee Rating

Friendly staff, informative, able to communicate and follow up on service that needs to be done in order to protect you and your vehicle. More

by MARTYNASSIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Audi Marin responded

We appreciate your recognition of our friendly and informative staff. Communication and follow-up are key, and we're pleased to have met your expectations.

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