Amy Thompson | Page 11

Great experience Both Bryson and Steve were involved in making the purchase of my vehicle a great experience. They went above and beyond to make it possible for me to Both Bryson and Steve were involved in making the purchase of my vehicle a great experience. They went above and beyond to make it possible for me to drive home in a nicer car than I’ve ever had before, and at a price I can afford in my current situation. It’s been a difficult couple of years and this was the first time I’ve had to purchase a vehicle on my own, and they made it much easier and smoother than I thought it could be. I’ve already recommended them to several people and will continue to do so. More

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Great customer service!! We are very happy with our car and how well Elite took care of use and listened to what we wanted! We would like to thank Christian Mercado for all yo We are very happy with our car and how well Elite took care of use and listened to what we wanted! We would like to thank Christian Mercado for all your help and for making this process and decision a smooth and informative one, answering all our questions and concerns. We are very pleased and happy with our choice! More

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Horrible place to go. Spent most the day looking at different trucks. After a long day finally found one that would work and I truly liked. After 4 days of owning the truck Spent most the day looking at different trucks. After a long day finally found one that would work and I truly liked. After 4 days of owning the truck I got a call saying they messed up with adding my information into the system I need to give them more money down or bring the truck back ASAP in the xxxxtiest way possible. Concradulations now give it back. Staff was super friendly to get you into a new vehicle but a** holes when it comes to something getting messed up on there end. Would never recommend them to even my worst enomy. More

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Great dealer Very helpful wanted to help me get into a car same day and did his best to get me a great deal he was very helpful Very helpful wanted to help me get into a car same day and did his best to get me a great deal he was very helpful More

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True to their word I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! More

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xxxxxxxx All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good cr All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good credit so we knew that we were going to end up with a higher APR and monthly payment but we had hopes that Elite would be able to help us out a little bit more than another dealership could. While we did drive away with a loan and newer car, the customer service process was a nightmare. The second you drive off the lot you can’t get a single person to answer or return your calls. Amy and Kevin, the finance managers, are the absolute worst with that. If by some chance you do get to speak to someone, your question “isn’t what they normally deal with” and so and so will call you back. Which doesn’t happen. Glad the my loan has finally been funded and after over a month they finally sent mebmy license plates so I never have to deal with them again More

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Truck purchased with issues, but elite takes care of it Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthl Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthly payment. Bryson was a pleasure to work with. We never felt any hard selling tactics . He was personable and easy to work with. One small issue did occur, While driving the dodge home , the caliber seized and caught fire. Called elite motors right away and they had the truck towed within an hour and completely took care of the issue. A few days later we heard a knocking sound while turning left which was occurring on the same side of the caliber issue. Elite also took care of that no questions asked.. We've had nothing but a very pleasant positive experience and will make sure to tell family and friends, as well as community members to seek out Elite motors for their vehicle needs. More

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Excellent experience! Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership and will buy from them again! More

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Thank you Alex Parker Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very profes Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very professional invorenment and good people to work with More

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stay away What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to refund me for the warranty. They promised me 8-10 weeks. 12 weeks later I called the warranty company and they informed me that they never received the paperwork. Got that straightened out. 12 weeks later, again, I called the warranty company to find out they had sent my money to elite on june 10th. (This was mid - late July). Called elite, they blew me off for days. July 25th they called me back and promised me I'd have it two or three days later. Now its July 31st and still no check. Salesman was great, the rest are worthless. 6 months for my money that was promised to me in less than two More

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